Solutions Consultant

Summary

Granicus provides cloud-based GovTech solutions that help governments connect with their constituents and serve their communities. The Solution Consultant owns discovery and solution design for government-sector opportunities, partnering cross-functionally to develop value-based recommendations, presentations, and solution strategies that support revenue outcomes and long-term partnerships.

Responsibilities

• Own discovery and solution design for opportunities across government verticals
• Partner with Revenue teams to shape opportunity flow, including qualification, stakeholder coverage, and solution alignment
• Facilitate structured pre-sales discovery sessions with government stakeholders to uncover desired outcomes, success metrics, blockers, context, and buying criteria
• Design and deliver value‑based solution presentations aligned to agencies’ mission and functional outcomes
• Translate customer needs into compelling, actionable solution narratives that reflect agency executive priorities and economic value
• Work cross-functionally with Architects, Product, and Services to validate solution approaches and flag risks early
• Contribute to internal frameworks, configuration playbooks, and reusable content based on live deal experience
• Share insights from discovery and solutioning that inform messaging, product direction, or field enablement
• Owns solution design and discovery across all assigned opportunities
• Produces clear, aligned solution design documentation that supports seamless deal and account strategy and execution
• Regularly receives positive feedback from Revenue teams, including sellers and leaders, and SC leaders, on value and strategic contribution
• Contributes to internal improvement—templates, tools, retrospectives, or enablement—based on field experience
• Consistently demonstrates initiative, reliability, and cross-functional collaboration that elevate team performance
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Skills

• 3+ years of experience in a presales role (Solutions Consultant, Sales Engineer, or equivalent)
• Experience supporting net‑new and expansion SaaS sales
• Proven ability to lead discovery, solution presentations, and demos, and contribute to solution positioning in complex buying environments
• Evidence of value engineering – Successful use of supporting materials like ROI/Cost of Inaction statements, financial implications of achieving or not achieving targeted success metrics, economic business cases
• Clear, effective written and verbal communication skills across both technical and business stakeholders
• Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
• Familiarity with Salesforce, Microsoft Teams, and collaborative solutioning environments
• A consultative, customer-first mindset and deep interest in public sector modernization
• Proficiency with AI-enabled productivity tools to streamline research, summarize complex information, generate content, and improve operational efficiency
• GovTech Experience Preferred - Experience supporting state, local, or federal government sales cycles

Qualifications

Must Haves

• 3+ years of experience in a presales role (Solutions Consultant, Sales Engineer, or equivalent)
• Experience supporting net‑new and expansion SaaS sales
• Proven ability to lead discovery, solution presentations, and demos, and contribute to solution positioning in complex buying environments
• Evidence of value engineering – Successful use of supporting materials like ROI/Cost of Inaction statements, financial implications of achieving or not achieving targeted success metrics, economic business cases
• Clear, effective written and verbal communication skills across both technical and business stakeholders
• Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
• Familiarity with Salesforce, Microsoft Teams, and collaborative solutioning environments
• A consultative, customer-first mindset and deep interest in public sector modernization
• Proficiency with AI-enabled productivity tools to streamline research, summarize complex information, generate content, and improve operational efficiency

Nice to Haves

• GovTech Experience Preferred - Experience supporting state, local, or federal government sales cycles

Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.
• Remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.