Summary
HHS Talent Solutions, LLC is seeking a Staffing Director. The role manages high-volume recruiting for hourly operational support roles, oversees the full candidate lifecycle, and partners with hiring managers and HR teams to support onboarding, compliance, payroll, and billing operations.
Responsibilities
- Source, recruit, and screen active and passive candidates through job postings, resume searches, job boards, social media, networking, walk-ins, job fairs, and other sourcing methods to build and maintain a strong talent pipeline
- Create, post, and manage open requisitions across internal systems, external job boards, and social media platforms
- Monitor candidates throughout the full recruitment lifecycle to ensure alignment with job requirements and client or facility expectations
- Serve as the primary point of contact for candidates and hourly employees throughout recruiting, onboarding, employment, and offboarding
- Lead, guide, and support temporary staff while ensuring a positive candidate and new-hire experience
- Manage candidate expectations, engagement, and communication throughout the hiring and assignment lifecycle
- Provide ongoing support to hourly team members during active assignments
- Facilitate, track, and monitor onboarding processes to reduce time-to-hire while maintaining accurate records in ATS and HRIS systems
- Manage and monitor pre-employment screening requirements, including background checks, drug screens, skills testing, employment verification, and account-specific requirements
- Ensure compliance with state and federal employment laws, I-9 requirements, client operational standards, and HHS policies and procedures
- Track onboarding, training, and compliance requirements for assigned team members
- Submit help tickets for employment changes, including transfers, promotions, and terminations
- Handle employee offboarding and termination documentation as required
- Complete assigned unemployment claims
- Process payroll for assigned team members accurately and timely
- Serve as the primary point of contact for billing and invoicing matters for assigned accounts
- Manage accounts payable and invoicing processes, ensuring accuracy, timeliness, and compliance with contract terms
- Monitor outstanding invoices, track payment status, and follow up on past-due balances
- Reconcile invoicing discrepancies by coordinating with clients, payroll, operations, and internal finance teams
- Communicate invoice status, payment issues, and account balances to internal stakeholders and operational leadership
- Conduct regular client check-ins to ensure satisfaction with recruitment services and staffing support
- Collaborate with clients to align on job descriptions, candidate profiles, hiring expectations, and staffing priorities
- Maintain consistent communication with directors, operational vice presidents, TMR, and location managers regarding hiring status, onboarding progress, and issue resolution
- Serve as the direct point of contact with TMR as the hiring manager for updates, escalations, and compliance coordination
- Attend weekly operations meetings to identify current and future staffing needs
- Maintain accurate and up-to-date records of recruitment activity, client interactions, and account progress
- Monitor and analyze recruiting and onboarding metrics to track performance and identify opportunities for improvement
- Partner with cross-functional teams, including HR, hiring managers, and business leaders, to align recruiting efforts with organizational goals
- Communicate professionally and confidentially with candidates, clients, and internal stakeholders via phone and email
- Remain organized, proactive, compliant, and reliable with consistent follow-through
- Perform additional administrative or operational duties as assigned by leadership
Skills
- * At least two-to-three years of prior management experience in a staffing environment as a branch manager or in a similar role is required
- * Equivalent work experience plus a minimum of 1+ years working in a recruiting or human resource department specializing in onboarding or HRIS
- * Experience in recruiting, hiring, and staffing required
- * Staffing experience in a temporary labor market
- * In-depth knowledge of business products and value propositions
- * Excellent written and verbal communication skills with all levels within the organization, both in writing and in person
- * Phone and computer (including email) etiquette
- * Proficiency in all Microsoft Office programs (e.g., Word, Excel, PowerPoint)
- * Self-motivated and driven to succeed
- * Demonstrated problem-solving skills
- * Attention to detail with a “can-do” attitude
- * Ability to anticipate leadership's needs; taking initiative to reach milestones on goals
- * Bilingual (English/Spanish) preferred
- * Associate's or bachelor's degree preferred
Qualifications
Must Haves
- * At least two-to-three years of prior management experience in a staffing environment as a branch manager or in a similar role is required
- * Equivalent work experience plus a minimum of 1+ years working in a recruiting or human resource department specializing in onboarding or HRIS
- * Experience in recruiting, hiring, and staffing required
- * Staffing experience in a temporary labor market
- * In-depth knowledge of business products and value propositions
- * Excellent written and verbal communication skills with all levels within the organization, both in writing and in person
- * Phone and computer (including email) etiquette
- * Proficiency in all Microsoft Office programs (e.g., Word, Excel, PowerPoint)
- * Self-motivated and driven to succeed
- * Demonstrated problem-solving skills
- * Attention to detail with a “can-do” attitude
- * Ability to anticipate leadership's needs; taking initiative to reach milestones on goals
Nice to Haves
- * Bilingual (English/Spanish) preferred
- * Associate's or bachelor's degree preferred
Benefits
- Paid time off (vacation and sick days)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee Assistance Program (EAP)
- Employee Resource Groups (ERGs)
- Career development and ongoing training
- Incentive-based pay based on key metrics
- Remote work