Inside Sales Representative

Summary

Housecall Pro provides tools that help home service professionals streamline operations, grow their businesses, and save time. The Inside Sales Representative contributes to the full sales cycle through consultative selling, account management, and increasing product adoption and value. The role focuses on building trust with customers, managing sales activity, and collaborating cross-functionally to drive results.

Responsibilities

• Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals
• Handle a full sales cycle from booking to close, and engagement
• Work collaboratively with a team to drive new attachment of service professionals to increase usage as a percentage of Pro’s total GMV and increase MRR per account managed
• Convey empathy for Pros’ pain to foster trust and connections to you as an individual and to our brand as a whole that are deeper than typical transactional sales
• Understand and adapt to our ongoing product and technology developments
• Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
• Maintain daily activity metrics blended between calls and attended demos

Skills

• * 1+ years experience in a similar customer facing, sales, or retention role
• * Proven success working with cross-functional teams, and building strong relationships internally and externally
• * Excellent written/verbal communication skills
• * Strong problem solving skills
• * Motivation, drive, and a self-starting attitude
• * Ability to understand customer needs and meet those needs with a successful product saleGoal and results-driven
• * Experience using AI tools to increase quality and efficiency of work
• * Bachelor's degree equivalent experience preferred
• * CRM experience strongly preferred

Qualifications

Must Haves

• * 1+ years experience in a similar customer facing, sales, or retention role
• * Proven success working with cross-functional teams, and building strong relationships internally and externally
• * Excellent written/verbal communication skills
• * Strong problem solving skills
• * Motivation, drive, and a self-starting attitude
• * Ability to understand customer needs and meet those needs with a successful product saleGoal and results-driven
• * Experience using AI tools to increase quality and efficiency of work

Nice to Haves

• * Bachelor's degree equivalent experience preferred
• * CRM experience strongly preferred

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k)
• Paid holidays
• Flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• Annual on-target earnings of $60,000
• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• Flexible time off
• Paid parental leave
• Tech reimbursement