Summary
Porch Group is a vertical software and insurance platform, with American Home Protect providing home warranty and handyman services. The Inside Sales Representative will provide product and service information, handle customer calls and emails, manage warranty cancellations and renewals, and drive revenue through consultative sales and lead conversion.
Responsibilities
- Handling cancellations and renewals for our 3 years home warranty product
- Consultative sales for incoming and outbound calls and emails directly to the consumer
- Prospect and contact potential customers
- Maintain a minimum average of 50-60 inbounds calls per day and meeting campaign conversion requirements
Skills
- 1-2 years of sales experience selling products/services over the phone or face-to-face, within a call center or retail environment
- Strong verbal and written communication skills (English language proficiency)
- Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email
- Familiarity with CRM tools like Salesforce
- Previous experience selling home warranty or auto warranty is a plus
Qualifications
Must Haves
- 1-2 years of sales experience selling products/services over the phone or face-to-face, within a call center or retail environment
- Strong verbal and written communication skills (English language proficiency)
- Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email
- Familiarity with CRM tools like Salesforce
Nice to Haves
- Previous experience selling home warranty or auto warranty is a plus
Benefits
- A Sign-On bonus that goes to $1,250!
- Access to a private game room, including an 85-inch TV w/ surround sound and much more.
- You will receive a fantastic commission-based compensation plan with massive bonuses.
- A well-rounded package of health and wellness benefits, the cost of which is 96% covered by us.
- Medical, dental, and vision programs with healthcare savings account (HSA) and healthcare flexible spending account (FSA) options.
- Company-provided and voluntary life and AD&D insurance.
- Short- and long-term disability insurance.
- A 401(k) retirement savings plan.
- Dependent care flexible spending account (DC FSA) and transportation savings account options.
- Paid vacation of 10 days per year accrued on an hourly basis.
- Company-paid holidays of typically nine per year.
- Paid sick time.
- Paid parental leave.
- An employee assistance program (EAP).
- Identity theft program.
- Travel assistance.
- Will preparation.
- Fitness and other discounts programs.
- Flexibility to your lifestyle and a casual work environment.
- An opportunity for rapid career growth.
- A skilled and supportive manager focused on helping consultants succeed.