Organizational Change Management Demo Analyst

Summary

Ibility LLC is a Service-Disabled Veteran-Owned and Woman-Owned Small Business that designs creative products and programs for government leaders using human-centered design principles. The Organizational Change Management Demo Analyst will serve as a Momentum Subject Matter Expert, leading product demonstrations, preparing sandbox environments and test data, translating technical concepts for stakeholders, troubleshooting questions, and supporting user adoption and organizational change management activities.

Responsibilities

• Serve as the Momentum Subject Matter Expert (SME), leading product demonstrations for clients, stakeholders, and end users
• Demonstrate Momentum functionality, business processes, and system capabilities, tailoring presentations to technical and non-technical audiences
• Prepare and maintain demo-ready sandbox environments, including loading, validating, and managing test data that supports customer business use cases and demonstration scenarios
• Develop and maintain realistic datasets and end-to-end business process scenarios to effectively showcase system functionality
• Translate complex technical concepts, system functionality, and business processes into clear, user-friendly language for stakeholders and end users
• Respond to stakeholder and user questions during demonstrations, workshops, and meetings, providing timely and accurate guidance
• Analyze, troubleshoot, and resolve functional and system-related questions in real time during demonstrations and presentations
• Partner with functional, technical, and program teams to ensure demonstrations accurately reflect customer requirements, business processes, and best practices
• Support user adoption, training, and organizational change management activities by serving as a trusted advisor on Momentum capabilities and processes
• Continuously enhance demonstration content and scenarios based on customer feedback, evolving requirements, and new system capabilities

Skills

• Bachelor's degree in Business or related field
• Minimum 4 years of hands-on Momentum experience supporting a large federal contract or federal agency environment
• Demonstrated experience leading product demonstrations, training sessions, workshops, or stakeholder presentations
• Strong knowledge of Momentum functionality, business processes, and system capabilities
• Proven ability to translate technical information into plain language for business users, stakeholders, and end users
• Experience configuring and maintaining sandbox or test environments, including loading and validating test data
• Strong critical thinking, analytical, and problem-solving skills with the ability to evaluate issues and identify effective solutions
• Demonstrated ability to troubleshoot and answer functional and system-related questions in real time
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and deadlines
• Excellent verbal and written communication skills with strong presentation and facilitation abilities
• Ability to work independently and collaboratively with cross-functional teams
• Experience supporting Momentum implementations, enhancements, upgrades, or modernization initiatives
• Experience working with federal financial management, acquisition or budgeting processes
• Experience presenting to executive leadership and senior stakeholders
• Experience developing training materials, demonstration scripts, business scenarios, and user adoption content
• Familiarity with organizational change management and user adoption strategies
• Experience collaborating across functional, technical, and business teams to resolve complex issues
• Demonstrated ability to adapt presentations and demonstrations based on audience needs and stakeholder feedback
• Relevant Momentum, business analysis, project management, training, or related certifications
• Consulting experience supporting federal government clients

Qualifications

Must Haves

• Bachelor's degree in Business or related field
• Minimum 4 years of hands-on Momentum experience supporting a large federal contract or federal agency environment
• Demonstrated experience leading product demonstrations, training sessions, workshops, or stakeholder presentations
• Strong knowledge of Momentum functionality, business processes, and system capabilities
• Proven ability to translate technical information into plain language for business users, stakeholders, and end users
• Experience configuring and maintaining sandbox or test environments, including loading and validating test data
• Strong critical thinking, analytical, and problem-solving skills with the ability to evaluate issues and identify effective solutions
• Demonstrated ability to troubleshoot and answer functional and system-related questions in real time
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities and deadlines
• Excellent verbal and written communication skills with strong presentation and facilitation abilities
• Ability to work independently and collaboratively with cross-functional teams

Nice to Haves

• Experience supporting Momentum implementations, enhancements, upgrades, or modernization initiatives
• Experience working with federal financial management, acquisition or budgeting processes
• Experience presenting to executive leadership and senior stakeholders
• Experience developing training materials, demonstration scripts, business scenarios, and user adoption content
• Familiarity with organizational change management and user adoption strategies
• Experience collaborating across functional, technical, and business teams to resolve complex issues
• Demonstrated ability to adapt presentations and demonstrations based on audience needs and stakeholder feedback
• Relevant Momentum, business analysis, project management, training, or related certifications
• Consulting experience supporting federal government clients

Benefits

• Full-time remote work arrangement