Jack Henry logo
Jack Henry
Posted 13 days agoVerified live 2d ago

EPS Applications Analyst

Brief overview

Remote
UndergradOr in progress
$39k–$48k/yrStated range
18+ yrsMinimum
26 H-1B approvalsDept. of Labor
15 green cardsCertified filings
Technical HelpdeskRemote Software InstallationPayment Transaction ProcessingPayments IndustryFinancial ServicesWritten and Verbal Communication

About the company

Jack Henry logo
Jack Henryjackhenry.com

Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health.

Visa sponsorship history

4 years sponsoring, last filed FY2026

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
26H-1B approved
96%approval rate
4new H-1B hires
15PERM certified
$146,474median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
202310
20248
20258
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20232
20252
20264
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20234
20245
20256
Top sponsored roles
Software Engineer, SeniorSr. Engineer, SoftwareStaff Software EngineerSenior Analyst, Business/Quality
Sponsored employees from
IndiaCanada

Job description

Summary

Jack Henry is a technology company focused on financial services technology for community banks and credit unions. The company is seeking an EPS Applications Analyst to complete customer installation and maintenance requests for the SmartPay and Ensenta payment platforms, provide remote software installation and troubleshooting, analyze payment transactions, and support business projects.

Responsibilities

  • Manage a high volume of tasks with precision and efficiency
  • Perform a variety of tasks, ranging from quick, one-minute actions to more involved, thirty-minute assignments
  • Execute repetitive tasks consistently and accurately
  • Maintain composure and effectiveness in a high-pressure, fast-paced environment
  • Maintain performance targets while ensuring daily volume and task completion meet established performance standards
  • Providing remote software installation services for the SmartPay and Ensenta platform and ensuring software applications are installed and fully functional
  • Work special projects as needed to support the business that can be moderately complex and diverse and have aggressive deadlines
  • May analyze payment transaction processing
  • Effectively communicate written and verbally to provide outstanding customer service, troubleshoot issues, and escalate if necessary, to the appropriate resource
  • May perform other job duties as assigned

Skills

  • This position may be worked remotely within the United States, with the exception of California
  • Minimum of 18 months of experience working in a financial institution, fintech or within a technical helpdesk setting
  • Skilled at exercising good judgment in selecting methods and techniques for obtaining solutions
  • Embraces change to support business needs with a professional and positive attitude
  • Must be willing to work the hours of 8:00am - 5:00pm CST, with the ability to work an on-call rotation of 1 week each month, depending on business needs
  • Associate's or Bachelor's degree
  • Understanding of the payments industry

Qualifications

Must Haves

  • This position may be worked remotely within the United States, with the exception of California
  • Minimum of 18 months of experience working in a financial institution, fintech or within a technical helpdesk setting
  • Skilled at exercising good judgment in selecting methods and techniques for obtaining solutions
  • Embraces change to support business needs with a professional and positive attitude
  • Must be willing to work the hours of 8:00am - 5:00pm CST, with the ability to work an on-call rotation of 1 week each month, depending on business needs

Nice to Haves

  • Associate's or Bachelor's degree
  • Understanding of the payments industry

Benefits

  • This position may be worked remotely within the United States, with the exception of California.

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