Sr. Analyst, Last Mile

Summary

Kraft Heinz is a major player in the food industry, and they are seeking a Sr. Analyst for their Last Mile platform. This role is crucial for driving performance and insights across partnerships with platforms like Instacart and DoorDash, focusing on business management and execution to enhance eCommerce sales.

Responsibilities

• Support business management across priority Last Mile platforms, including Instacart, DoorDash, Uber Eats, and GoPuff, by tracking performance, identifying opportunities, and helping drive strong day-to-day execution
• Analyze platform, campaign, promotional, and category performance to generate actionable insights, inform optimization, and support clear internal and customer-facing recommendations
• Build and maintain recurring scorecards, trackers, and reporting tools to monitor key eCommerce and Last Mile KPIs and surface business trends
• Support the planning and execution of media, promotional, merchandising, and test-and-learn initiatives across Last Mile platforms, including coordination of inputs, assets, budget management, invoicing, and follow-up actions
• Partner across Omni Shopper Marketing, Retail Media, Sales, Finance, Marketing, Business Analytics, and external platform teams to ensure plans are aligned, executed effectively, and connected to broader omnichannel priorities
• Identify, synthesize, and share best practices, learnings, and performance insights across internal stakeholders to strengthen broader Last Mile capability and business decision-making
• Support digital shelf and platform execution priorities that improve the consumer experience and business performance
• Bring a strong ownership mindset by proactively flagging risks, solving problems, and moving work forward with speed, accuracy, and follow-through

Skills

• 3-5 years of experience in eCommerce, customer marketing, sales analytics, retail media, marketing, or related commercial roles
• Strong understanding of CPG, eCommerce, and omnichannel business dynamics
• Strong analytical skills, including required proficiency in Excel and PowerPoint, and comfort working with dashboards, scorecards, KPIs, and multiple data sources
• Ability to translate performance data and business trends into clear insights, simple narratives, and practical recommendations
• Strong written, verbal, and visual communication skills, including PowerPoint development and clear storylining
• Demonstrated project management skills and the ability to manage multiple priorities with strong attention to detail and follow-through
• Ability to build strong cross-functional partnerships and influence through credibility, collaboration, and clear communication
• Comfort operating in ambiguity, balancing speed with accuracy, and proactively identifying risks or opportunities
• High ownership mindset with the ability to work independently while keeping stakeholders aligned
• Experience working with Last Mile platforms, including Instacart and DoorDash
• Experience partnering closely with Marketing, Sales, Retail Media, and eCommerce stakeholders
• Experience with syndicated data, customer marketing, promotional planning, or platform reporting tools
• Familiarity with digital shelf, search, or related eCommerce performance metrics

Qualifications

Must Haves

• 3-5 years of experience in eCommerce, customer marketing, sales analytics, retail media, marketing, or related commercial roles
• Strong understanding of CPG, eCommerce, and omnichannel business dynamics
• Strong analytical skills, including required proficiency in Excel and PowerPoint, and comfort working with dashboards, scorecards, KPIs, and multiple data sources
• Ability to translate performance data and business trends into clear insights, simple narratives, and practical recommendations
• Strong written, verbal, and visual communication skills, including PowerPoint development and clear storylining
• Demonstrated project management skills and the ability to manage multiple priorities with strong attention to detail and follow-through
• Ability to build strong cross-functional partnerships and influence through credibility, collaboration, and clear communication
• Comfort operating in ambiguity, balancing speed with accuracy, and proactively identifying risks or opportunities
• High ownership mindset with the ability to work independently while keeping stakeholders aligned

Nice to Haves

• Experience working with Last Mile platforms, including Instacart and DoorDash
• Experience partnering closely with Marketing, Sales, Retail Media, and eCommerce stakeholders
• Experience with syndicated data, customer marketing, promotional planning, or platform reporting tools
• Familiarity with digital shelf, search, or related eCommerce performance metrics

Benefits

• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability
• Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
• You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: