Talent Experience Coordinator

Summary

Liveops, Inc. provides outsourced customer service solutions through technology and a flexible workforce model. The Talent Experience Coordinator supports Talent Acquisition Partners and Operations by coordinating candidate engagement, recruiting programs, communications, events, sourcing initiatives, and team projects to create positive candidate experiences and support successful hiring outcomes.

Responsibilities

• Support Talent Acquisition Partners with candidate engagement activities, client programs, sourcing initiatives, and sourcing campaigns
• Assist with outreach campaigns, talent pipeline engagement, and candidate communications
• Monitor and respond to candidate questions across recruiting platforms, talent communities, and social media channels in a timely, professional, and brand-aligned manner
• Coordinate and conduct candidate information sessions, virtual events, and recruiting training sessions
• Maintain candidate FAQs, communication templates, and candidate-facing resources
• Support recruiting efforts for upcoming classes, hiring initiatives, and priority talent programs
• Help ensure a positive, responsive, and engaging candidate experience throughout the recruiting journey
• Coordinate talent community engagement initiatives that support ongoing recruiting efforts
• Assist in planning and executing recruiting campaigns, information sessions, webinars, and engagement programs
• Support candidate nurture activities that help maintain relationships with prospective candidates
• Help identify opportunities to increase participation, engagement, and awareness of recruiting programs and events
• Assist with the creation and maintenance of recruiting presentations, training materials, and participant resources
• Support the Talent Acquisition team through meeting coordination, reminders, follow-up communications, and action item tracking
• Assist with meeting preparation, presentations, agendas, and facilitation support
• Coordinate recruiting-related meetings, projects, and team initiatives in partnership with Talent Operations Coordinator
• Maintain organized records, trackers, templates, and shared documentation
• Support Talent Acquisition leadership with special projects and strategic initiatives
• Partner with Talent Operations Coordinator to support recruiting process improvements, communications, and program execution
• Partner with Marketing and Talent Operations to support recruiting campaigns, candidate communications, and employer branding initiatives
• Coordinate graphic design requests and assist with the creation of candidate-facing materials, presentations, and recruiting resources
• Support social media engagement and recruiting-related communication efforts
• Coordinate promotional activities for recruiting programs, hiring events, and information sessions
• Collect candidate stories, testimonials, and content ideas to support future recruiting campaigns and engagement initiatives
• Gather feedback from candidates, Talent Acquisition Partners, and stakeholders to identify opportunities for improvement
• Support tracking of engagement activities, recruiting events, and program participation
• Assist with continuous improvement initiatives that enhance candidate engagement, recruiting effectiveness, and team efficiency
• Recommend enhancements to communications, resources, and recruiting programs

Skills

• Associate degree, Bachelor's degree, or equivalent combination of education and relevant experience
• 2+ years of experience in talent acquisition, recruiting support, candidate engagement, communications, marketing coordination, project coordination, human resources, customer experience, or a related field
• Strong written and verbal communication skills
• Strong organizational skills with exceptional attention to detail
• Experience coordinating projects, events, meetings, webinars, training programs, or stakeholder communications
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, Microsoft Teams, PowerPoint, Excel, and collaboration tools
• Ability to quickly learn new systems, technologies, and processes
• Experience supporting Talent Acquisition, recruiting operations, or recruiting programs
• Experience coordinating recruiting events, information sessions, engagement programs, or training initiatives
• Familiarity with ATS, CRM, recruitment marketing, or project management platforms
• Experience creating presentations, communications, marketing materials, or social media content
• Experience supporting high-volume, distributed, or remote recruiting environments

Qualifications

Must Haves

• Associate degree, Bachelor's degree, or equivalent combination of education and relevant experience
• 2+ years of experience in talent acquisition, recruiting support, candidate engagement, communications, marketing coordination, project coordination, human resources, customer experience, or a related field
• Strong written and verbal communication skills
• Strong organizational skills with exceptional attention to detail
• Experience coordinating projects, events, meetings, webinars, training programs, or stakeholder communications
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, Microsoft Teams, PowerPoint, Excel, and collaboration tools
• Ability to quickly learn new systems, technologies, and processes

Nice to Haves

• Experience supporting Talent Acquisition, recruiting operations, or recruiting programs
• Experience coordinating recruiting events, information sessions, engagement programs, or training initiatives
• Familiarity with ATS, CRM, recruitment marketing, or project management platforms
• Experience creating presentations, communications, marketing materials, or social media content
• Experience supporting high-volume, distributed, or remote recruiting environments