Summary
MarketStar provides outsourced B2B demand, sales, customer success, and revenue operations solutions for technology companies. The Inside Sales Representative will manage the full-cycle sales process for Asana, including lead generation, customer outreach, presentations, follow-up, CRM maintenance, and quota attainment.
Responsibilities
- Understand and execute the full sales cycle with an assigned book of business which could include new and/or dormant customers
- Understand and execute the lead management process to include lead generation, scheduled meetings, account optimization, follow up and hand offs through continued support
- Utilize and learn new technology to provide explanations and solutions to customers
- Daily tasks include outreach, introduction calls, presentations, and basic problem solving
- Achieve monthly/quarterly assigned quotas by tracking progress and performance
- Effectively communicate with customers and provide sales support to close deals
- Participate in regular 1:1’s with manager to review business and performance results
- Adopt and master company sales processes to ensure consistent quota attainment
- Prepare for engagement with customers through industry, company, and product research
- Accurately maintain CRM data points to enable data driven strategic plans and to surface valuable customer insights
- Exhibit professionalism through continued learning, organization, and ensuring a positive customer experience
Skills
- Computer literate and familiar with programs such as Microsoft Office, Google Tools, CRM's; familiarity with Asana preferred
- Demonstrate verbal and written skills that effectively communicate with customers via phone, virtual, email, presentations, and product demonstrations
- Motivated to learn to handle high pressure situations, objections, and concerns when working with customers
- Individual who consistently demonstrates confidence, ambition, adaptability, and resilience in tasks and engagements with others
- Ability to execute proven processes and analyze data to make informed decisions, find creative solutions, and solve problems
- Able to manage time in a structured and organized way to ensure deadlines are met and quotas are obtained
- Demonstrated ability to build relationships and to work collaboratively with teams across the organization
- Familiarity with reporting and sales analytics is preferred but not required
- Successful track record in previous sales roles; B2B and/or direct sales experience preferred
- Sales Degree / Sales Certifications are a bonus
Qualifications
Must Haves
- Computer literate and familiar with programs such as Microsoft Office, Google Tools, CRM's; familiarity with Asana preferred
- Demonstrate verbal and written skills that effectively communicate with customers via phone, virtual, email, presentations, and product demonstrations
- Motivated to learn to handle high pressure situations, objections, and concerns when working with customers
- Individual who consistently demonstrates confidence, ambition, adaptability, and resilience in tasks and engagements with others
- Ability to execute proven processes and analyze data to make informed decisions, find creative solutions, and solve problems
- Able to manage time in a structured and organized way to ensure deadlines are met and quotas are obtained
- Demonstrated ability to build relationships and to work collaboratively with teams across the organization
- Familiarity with reporting and sales analytics is preferred but not required
Nice to Haves
- Successful track record in previous sales roles; B2B and/or direct sales experience preferred
- Sales Degree / Sales Certifications are a bonus
Benefits
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
- Utah - Remote