Quality Control Analyst

Summary

Maximus is hiring Quality Control Analysts to join its Veterans Evaluation Services team. The role reviews Medical Disability Examination reports and Disability Benefits Questionnaires for completeness, accuracy, consistency, and compliance with Department of Veterans Affairs requirements, while coordinating corrections with medical providers and managing assigned cases.

Responsibilities

• Review MDE (Medical Disability Examination) requests for consistency with the DBQ
• Review MDE reports and DBQs (Disability Benefits Questionnaires) for completeness and typographical and grammatical correctness
• Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA
• Verify that any special requests or necessary second reviews have been completed, consistent with the VA’s preferences
• Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report
• Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken
• Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider’s training or expertise, or has presented a problem/issue with the assigned medical provider
• Consistently achieve weekly/monthly qualitative and quantitative goals set by management and VA

Skills

• Due to contract requirements, only US Citizens or a Green Card holder can be considered for this opportunity
• Associate degree required
• Two (2) years of Quality experience may substitute for educational requirement
• Intermediate knowledge of medical terminology
• Excellent written and oral communication skills
• Excellent analytical skills and attention to detail
• Excellent multi-tasking skills
• Excellent organizational and prioritization skills
• Proficient in the use of Microsoft Office Products
• Bachelor's degree preferred
• Experience in Healthcare, Quality preferred

Qualifications

Must Haves

• Due to contract requirements, only US Citizens or a Green Card holder can be considered for this opportunity
• Associate degree required
• Two (2) years of Quality experience may substitute for educational requirement
• Intermediate knowledge of medical terminology
• Excellent written and oral communication skills
• Excellent analytical skills and attention to detail
• Excellent multi-tasking skills
• Excellent organizational and prioritization skills
• Proficient in the use of Microsoft Office Products

Nice to Haves

• Bachelor's degree preferred
• Experience in Healthcare, Quality preferred

Benefits

• Remote work opportunity
• Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment to be utilized to fulfil the duties of the role