Field Engineer - California

Summary

Motorola Solutions develops technologies and communication systems that help protect people, property, and communities. The Field Engineer supports post-sale installation, optimization, maintenance, troubleshooting, and management of complex mission-critical public safety communication systems, including RF, broadband, network, and logging infrastructures.

Responsibilities

• Perform installation, optimization, and maintenance on various public safety systems, including: ​VHF, UHF, and 700/800 public radio systems, 911/Emergency Communications Workflow (ECW)/Airbus equipment, Next Generation 911 (NG911) infrastructure, and NICE public safety logging systems
• Execute preventative maintenance routines, focusing on trend analysis and documentation to ensure proper system operation
• Develop technical solutions for complex problems encountered during system implementation, upgrades, or support issues
• Apply extensive knowledge of the latest technologies and troubleshooting techniques in transport, communications, and RF systems
• Collaborate with System Managers, Engineering, Project Management, Sales, System Technologists, and partners to design, implement, optimize, and cut-over advanced communication systems that meet or exceed customer expectations
• Provide advanced technical support for specialized systems and product applications, focusing on troubleshooting software-driven electronics and optimizing performance for RF and Broadband architectures
• Work with various technologies, including legacy analog, advanced digital P25, and data infrastructure
• Program, configure, optimize, test, and document complex communications systems
• Develop and implement solutions for difficult technical challenges encountered during system implementation, upgrades, or support activities
• Perform preventative maintenance routines to ensure proper system operation, focusing on trend analysis and meticulous documentation of results
• Submit comprehensive weekly reports detailing activities and accomplishments

Skills

• Associate's Degree, EET, Technical Certification, Project Management Certification, IT Certification, OR Military Technical Certification is required
• CET is required within 6 months of hire
• Knowledge of R.F. systems, including transmitters, receivers, and antenna networks
• Proficiency in using various communications test equipment
• Strong working knowledge of P25 radio systems and trunking/SmartZone systems
• Strong knowledge of wired/wireless communication systems, including Local Area Networks (LAN) and Wide Area Networks (WAN)
• Proficiency in computer network installation, configuration, and maintenance, including cabling, routers, switches, and bridges
• Strong knowledge of NICE public safety logging systems
• Strong knowledge of standard telephony, dedicated data circuits, and packet switching techniques
• Experience with one or more of the following: P25 Systems, NICE public safety loggers, LMR RF systems, wired/wireless communication systems, networking equipment, and IT networks
• Experience in the configuration and testing of Motorola two-way radio and subscriber products
• Proficient in the use of optimization and testing equipment (e.g., Communications Systems Analyzers, watt meters, TIMS sets, CPS, RSS, Antenna Systems Analyzers (FDRs), T1 test sets)
• Strong knowledge and proficiency in wired communications systems (LAN/WAN)
• Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges
• Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues
• Knowledge of standard telephony, dedicated data circuits, and packet switching techniques
• High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access
• Optimization and support of complex communication systems
• Experience with unique combinations of multi-site RF communication systems and/or computer/networking skills
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment
• 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• FCC License and industry certifications are a plus
• Consoles (MCC7500, MCC7500e, AXS)
• Channel Banks and T1 Circuits
• Computer IP Networks and Configuration
• RF Infrastructure Technologies
• FCC license and industry certifications such as ETA are a plus
• CET certifications through CompTIA Network+ and/or Security+ is highly desirable

Qualifications

Must Haves

• Associate's Degree, EET, Technical Certification, Project Management Certification, IT Certification, OR Military Technical Certification is required
• CET is required within 6 months of hire
• Knowledge of R.F. systems, including transmitters, receivers, and antenna networks
• Proficiency in using various communications test equipment
• Strong working knowledge of P25 radio systems and trunking/SmartZone systems
• Strong knowledge of wired/wireless communication systems, including Local Area Networks (LAN) and Wide Area Networks (WAN)
• Proficiency in computer network installation, configuration, and maintenance, including cabling, routers, switches, and bridges
• Strong knowledge of NICE public safety logging systems
• Strong knowledge of standard telephony, dedicated data circuits, and packet switching techniques
• Experience with one or more of the following: P25 Systems, NICE public safety loggers, LMR RF systems, wired/wireless communication systems, networking equipment, and IT networks
• Experience in the configuration and testing of Motorola two-way radio and subscriber products
• Proficient in the use of optimization and testing equipment (e.g., Communications Systems Analyzers, watt meters, TIMS sets, CPS, RSS, Antenna Systems Analyzers (FDRs), T1 test sets)
• Strong knowledge and proficiency in wired communications systems (LAN/WAN)
• Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges
• Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues
• Knowledge of standard telephony, dedicated data circuits, and packet switching techniques
• High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access
• Optimization and support of complex communication systems
• Experience with unique combinations of multi-site RF communication systems and/or computer/networking skills
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment
• 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Nice to Haves

• FCC License and industry certifications are a plus
• Consoles (MCC7500, MCC7500e, AXS)
• Channel Banks and T1 Circuits
• Computer IP Networks and Configuration
• RF Infrastructure Technologies
• FCC license and industry certifications such as ETA are a plus
• CET certifications through CompTIA Network+ and/or Security+ is highly desirable

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave