Field Engineer - US Remote

Summary

Motorola Solutions develops technologies and systems that help protect people, property, and communities. The Field Engineer will deploy and support Computer-Aided Dispatch, mobile applications, and records management systems for government and municipal customers, including hardware installation, system readiness verification, troubleshooting, upgrades, and customer environment security.

Responsibilities

• Managing and executing customer installation activities within agreed upon project timeframes
• Verifying the complete functionality and readiness of systems for software deployment
• Conducting routine system tasks like software updates, system upgrades, data backup/restoration, and troubleshooting
• Gaining a deep understanding of public safety customer environments to ensure optimal product security and reliability
• Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities
• Deliver solutions that align with existing products, standard interfaces, and pre-defined procedures
• Adhering to all corporate guidelines and completing required training, including CJIS compliance
• Accurately logging billable hours for project work
• Travel (50%-75%) will be required, depending on project and business needs

Skills

• Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities
• Travel (50%-75%) will be required, depending on project and business needs
• High School diploma, Bachelor's Degree in Engineering, IT, Software Engineering, or Technology or 5+ years of experience deploying and integrating complex IP products and systems
• Legal authorization to work in the U.S. indefinitely is required. Please note that employer sponsorships for work permit is not available for this position
• 50-75%
• None
• Proven experience installing, administering, and troubleshooting the following:
• Server Virtualization/Containerization: Specifically VMware ESXi v.7+ and/or Red Hat OpenShift
• Database Servers: Particularly Microsoft SQL Server 2019 and later
• Server Operating Systems: Including Windows Server 2019 and later
• Workstation Operating Systems: Such as Windows 10 & 11, and Linux
• Network LAN Switches: Experience with HP Arista is a plus
• Storage Area Network (SAN): Experience with HPE Alletra and Nimble is a plus
• Basic Firewall and Router knowledge: Fortinet Fortigate experience is a plus
• Server and Workstation hardware: Experience with HPE compute hardware is a plus
• Window Active Directory (AD) administration including Group Policy Object (GPO) and Domain Name System (DNS)
• Experience using TeamCity is a plus
• Prior experience with the deployment, integration, operations, or administration of Public Safety Applications
• Preferred candidates will reside in the Central time zone or Mountain time zone

Qualifications

Must Haves

• Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities
• Travel (50%-75%) will be required, depending on project and business needs
• High School diploma, Bachelor's Degree in Engineering, IT, Software Engineering, or Technology or 5+ years of experience deploying and integrating complex IP products and systems
• Legal authorization to work in the U.S. indefinitely is required. Please note that employer sponsorships for work permit is not available for this position
• 50-75%
• None

Nice to Haves

• Proven experience installing, administering, and troubleshooting the following:
• Server Virtualization/Containerization: Specifically VMware ESXi v.7+ and/or Red Hat OpenShift
• Database Servers: Particularly Microsoft SQL Server 2019 and later
• Server Operating Systems: Including Windows Server 2019 and later
• Workstation Operating Systems: Such as Windows 10 & 11, and Linux
• Network LAN Switches: Experience with HP Arista is a plus
• Storage Area Network (SAN): Experience with HPE Alletra and Nimble is a plus
• Basic Firewall and Router knowledge: Fortinet Fortigate experience is a plus
• Server and Workstation hardware: Experience with HPE compute hardware is a plus
• Window Active Directory (AD) administration including Group Policy Object (GPO) and Domain Name System (DNS)
• Experience using TeamCity is a plus
• Prior experience with the deployment, integration, operations, or administration of Public Safety Applications
• Preferred candidates will reside in the Central time zone or Mountain time zone

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave