Field Engineer

Summary

Motorola Solutions develops technologies that help protect people, property, and communities through mission-critical communication systems. The Field Engineer designs, implements, tests, optimizes, documents, and supports advanced RF, network, server, database, and communication system infrastructure, with extensive onsite travel and customer interaction.

Responsibilities

• Collaborate with Engineering, Project Management, and Sales teams to design, implement, test, optimize, cutover, and document communication systems that meet or exceed customer specifications
• Utilize design tools, planners, and formalized processes to perform remote and onsite configuration of network, server, RF, and database components. Generate 'as-configured' documentation and baseline reports
• Oversee the onsite installation of network, server, and RF equipment using system design drawings and product documentation. Provide 'as-built' information for the final system documentation package
• Perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure using system logs and tools. Ensure system logs and event monitoring applications are clear of faults. Conduct preventative maintenance routines, focusing on trend analysis and documentation
• Execute product and system test plans for acceptance testing, correct any deficiencies, and provide accepted test results for documentation. Perform performance verification and optimization of digital and analog RF infrastructure based on FCC license data and design parameters, providing baseline measurement data
• Design and develop solutions for complex technical issues encountered during system implementation, upgrades, or support, leveraging project design drawings and customer system information
• Provide weekly reports detailing activities and accomplishments
• Strong combination of multi-site RF communication systems and computer/networking skills. Proficient in LAN/WAN IP networks, including the installation, configuration, and maintenance of network systems (cabling, routers, switches, firewalls)

Skills

• Strong blend of RF communications and computer/networking expertise
• Excellent communication skills
• A professional image
• The ability to operate effectively under pressure and with minimal direct supervision
• Strong combination of multi-site RF communication systems and computer/networking skills
• Proficient in LAN/WAN IP networks, including the installation, configuration, and maintenance of network systems (cabling, routers, switches, firewalls)
• Server Virtualization (VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+)
• Server Operating Systems (Windows Server 2008 R2, 2012 R2, 2019)
• Workstation Operating Systems (Windows 7 & 10)
• Secure products/protocols (KMF, KVL, AES)
• RF systems (transmitters, receivers, filters, antenna networks)
• Project 25 products (trunked and conventional)
• Logging recording systems
• Motorola base stations (G-Series)
• Motorola consoles (MCC7500, AXS)
• Astro25 Master Site, Astro 25 Multisite, and ASR equipment
• Channel Banks and T1 Circuits
• Standard telephony, dedicated data circuits, and packet-switching techniques
• Skilled in using various communications test equipment, including:
• Communication system analyzers (S412E LMR Master, Viavi 3920B)
• RF Power Sensor
• Ethernet test sets (Anritsu 9090A, VeeX MTX150, T-BERD 5800)
• T1 test sets, TIMS (Transmission Impairment Measurement Set)
• Motorola subscribers (APX, APX Next) and CPS programming software
• Highly computer literate with proficiency in MS Office (Word, Excel, PowerPoint, Access) and Google G-Suite applications
• Strong self-management and interpersonal skills for effective interaction with customers, partners, and internal teams (Sales, Engineering, Project Management, Customer Service)
• Ability to operate calmly and effectively to resolve customer issues in stressful situations
• Excellent communication skills and professional presentation
• Valid driver's license with a clean driving record
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts
• Legal authorization to work in the U.S. indefinitely is required
• Bachelors Degree OR 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Switches, routers, firewalls (HP and Juniper preferred)
• Industry network certification (or pursuit thereof) is desirable (e.g., CompTIA Network+, Security+, Juniper JNCIA, Cisco CCNA, Nokia NRS1)

Qualifications

Must Haves

• strong blend of RF communications and computer/networking expertise
• excellent communication skills
• a professional image
• the ability to operate effectively under pressure and with minimal direct supervision
• Strong combination of multi-site RF communication systems and computer/networking skills
• Proficient in LAN/WAN IP networks, including the installation, configuration, and maintenance of network systems (cabling, routers, switches, firewalls)
• Server Virtualization (VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+)
• Server Operating Systems (Windows Server 2008 R2, 2012 R2, 2019)
• Workstation Operating Systems (Windows 7 & 10)
• Secure products/protocols (KMF, KVL, AES)
• RF systems (transmitters, receivers, filters, antenna networks)
• Project 25 products (trunked and conventional)
• Logging recording systems
• Motorola base stations (G-Series)
• Motorola consoles (MCC7500, AXS)
• Astro25 Master Site, Astro 25 Multisite, and ASR equipment
• Channel Banks and T1 Circuits
• Standard telephony, dedicated data circuits, and packet-switching techniques
• Skilled in using various communications test equipment, including:
• Communication system analyzers (S412E LMR Master, Viavi 3920B)
• RF Power Sensor
• Ethernet test sets (Anritsu 9090A, VeeX MTX150, T-BERD 5800)
• T1 test sets, TIMS (Transmission Impairment Measurement Set)
• Motorola subscribers (APX, APX Next) and CPS programming software
• Highly computer literate with proficiency in MS Office (Word, Excel, PowerPoint, Access) and Google G-Suite applications
• Strong self-management and interpersonal skills for effective interaction with customers, partners, and internal teams (Sales, Engineering, Project Management, Customer Service)
• Ability to operate calmly and effectively to resolve customer issues in stressful situations
• Excellent communication skills and professional presentation
• Valid driver's license with a clean driving record
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts
• Legal authorization to work in the U.S. indefinitely is required
• Bachelors Degree OR 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Nice to Haves

• Switches, routers, firewalls (HP and Juniper preferred)
• Industry network certification (or pursuit thereof) is desirable (e.g., CompTIA Network+, Security+, Juniper JNCIA, Cisco CCNA, Nokia NRS1)

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave