Summary
Motorola Solutions develops technologies that help protect people, property, and communities through mission-critical communications systems. The Field Engineer provides advanced technical support, optimization, testing, and documentation for specialized RF, broadband, networking, and public safety communications systems across Missouri and the surrounding territory.
Responsibilities
- Provide advanced technical support for specialized systems and product applications, focusing on troubleshooting software-driven electronics and optimizing performance for RF and Broadband architectures
- Work with various technologies, including legacy analog, advanced digital P25, and data infrastructure
- Program, configure, optimize, test, and document complex communications systems
- Develop and implement solutions for difficult technical challenges encountered during system implementation, upgrades, or support activities
- Perform preventative maintenance (PM) routines to ensure proper system operation, focusing on trend analysis and meticulous documentation of results
- Submit comprehensive weekly reports detailing activities and accomplishments
- Strong knowledge and proficiency in wired communications systems (LAN/WAN)
- Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges
- Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues
- Knowledge of standard telephony, dedicated data circuits, and packet switching techniques
- High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access
- Knowledge of R.F. systems, including transmitters, receivers, and antenna networks
- Proficiency in using various communications test equipment
- Strong self-management and self-motivation skills
- Excellent communication skills
- Ability to quickly solve customer problems in high-stress situations
- Must possess a current, valid driver’s license with a clean driving record
Skills
- * Strong knowledge and proficiency in wired communications systems (LAN/WAN)
- * Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges
- * Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues
- * Knowledge of standard telephony, dedicated data circuits, and packet switching techniques
- * High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access
- * Knowledge of R.F. systems, including transmitters, receivers, and antenna networks
- * Proficiency in using various communications test equipment
- * Strong self-management and self-motivation skills
- * Excellent communication skills
- * Ability to quickly solve customer problems in high-stress situations
- * Must possess a current, valid driver's license with a clean driving record
- * 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment
- * Legal authorization to work in the U.S. indefinitely is required
- The Field Engineer MUST reside in Missouri (preference to Kansas City, MO), the territory does also include: Illinois, Nebraska, Kansas, Kentucky, Indiana or Iowa to support the Public Safety customers
- The minimum travel requirement is 75% or more to support the customers in the T5 South territory
- * Optimization and support of complex communication systems
- * Experience with unique combinations of multi-site RF communication systems and/or computer/networking skills
- * Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment
- * Consoles (MCC7500, MCC7100)
- * Channel Banks and T1 Circuits
- * Computer IP Networks and Configuration
- * RF Infrastructure Technologies
Qualifications
Must Haves
- * Strong knowledge and proficiency in wired communications systems (LAN/WAN)
- * Expertise in computer network installation, configuration, and maintenance, including cabling, routers, switches, firewalls, and bridges
- * Ability to install server hardware/Operating Systems and software infrastructure, and troubleshoot to resolve system/application issues
- * Knowledge of standard telephony, dedicated data circuits, and packet switching techniques
- * High computer literacy, with proficiency in Google Suite platform, MS Word, Excel, Outlook, and Access
- * Knowledge of R.F. systems, including transmitters, receivers, and antenna networks
- * Proficiency in using various communications test equipment
- * Strong self-management and self-motivation skills
- * Excellent communication skills
- * Ability to quickly solve customer problems in high-stress situations
- * Must possess a current, valid driver's license with a clean driving record
- * 4+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment
- * Legal authorization to work in the U.S. indefinitely is required
- The Field Engineer MUST reside in Missouri (preference to Kansas City, MO), the territory does also include: Illinois, Nebraska, Kansas, Kentucky, Indiana or Iowa to support the Public Safety customers
- The minimum travel requirement is 75% or more to support the customers in the T5 South territory
Nice to Haves
- * Optimization and support of complex communication systems
- * Experience with unique combinations of multi-site RF communication systems and/or computer/networking skills
- * Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment
- * Consoles (MCC7500, MCC7100)
- * Channel Banks and T1 Circuits
- * Computer IP Networks and Configuration
- * RF Infrastructure Technologies
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave