Sales Engineer – Department of War (DoW) - United States (Remote)

Summary

Motorola Solutions, through its Silvus Technologies subsidiary, develops advanced MANET and MIMO communications systems for mission-critical applications. The Sales Engineer will provide pre- and post-sales technical support, conduct product demonstrations and customer training, troubleshoot field issues, and collaborate with sales, business development, and product development teams while traveling frequently.

Responsibilities

• Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc
• Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
• Prepare and conduct product demonstrations for customer visits and equipment evaluations
• Visit customer sites to provide technical support and deliver training
• Troubleshoot failures and abnormal situations in the field
• Collect and analyze field failures and abnormalities and provide feedback to the development team
• Help design engineers reproduce and troubleshoot problems
• Participate in resource allocation and hardware maintenance to support different sales and business development activities
• Help drive future product development
• Perform other related duties of which the above are representative
• Travel requirements – 50%; frequent travel for meetings, events, and demonstrations

Skills

• Bachelor's degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical supportposition; or High School Diploma/GED with at least 6 years of demonstrated experience in a pre-and post-sales technical supportposition
• Proficiency with radio frequency instruments such as signal generators and spectrum analyzers
• Willingness to travel and work at customer sites
• Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire
• Must be a U.S. Citizen due to clients under U.S. government contracts
• Lift equipment up to 50 lbs. for the set-up of demonstrations and testing
• Familiarity with Linux
• Proficiency with TCP/IP protocol and networking
• Experience with operating and testing IP radios/modems
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies
• Proficiency with programming languages such as C/C++
• Excellent organization skills and attention to detail
• Demonstrated written and verbal communication skills

Qualifications

Must Haves

• Bachelor's degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical supportposition; or High School Diploma/GED with at least 6 years of demonstrated experience in a pre-and post-sales technical supportposition
• Proficiency with radio frequency instruments such as signal generators and spectrum analyzers
• Willingness to travel and work at customer sites
• Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire
• Must be a U.S. Citizen due to clients under U.S. government contracts
• Lift equipment up to 50 lbs. for the set-up of demonstrations and testing

Nice to Haves

• Familiarity with Linux
• Proficiency with TCP/IP protocol and networking
• Experience with operating and testing IP radios/modems
• Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies
• Proficiency with programming languages such as C/C++
• Excellent organization skills and attention to detail
• Demonstrated written and verbal communication skills

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• This position is eligible for 100% remote work depending on location.