Inside Sales Representative

Summary

NEXGEN Technologies is seeking an Inside Sales Representative to support its sales efforts. The role focuses on generating leads, managing sales pipelines, communicating with customers, and closing deals while providing strong customer service and using tools like Microsoft Office and Zoho CRM.

Responsibilities

• Communicate with customers, make outbound calls to potential customers, and follow up on leads
• Understand customer needs and identify sales opportunities
• Answer potential customers' questions and send additional information via email
• Stay up-to-date with product and service information and updates
• Create and maintain a database of current and potential customers
• Explain and demonstrate features of products and services
• Stay informed about competing products and services
• Upsell products and services
• Research and qualify new leads
• Close sales and achieve sales targets

Skills

• Inside Sales Representative Requirements: * High school diploma/GED * Proficiency in Microsoft Office and Zoho CRM software * Excellent communication skills, both verbal and written * Good organizational skills and the ability to multitask * Exceptional phone and cold calling skills * Strong listening and sales skills * Ability to achieve targets * Highly analytical in problem-solving with the ability to apply innovative thinking * Computer-savvy and sales-oriented mindset * Prior experience selling technology products/outsourcing resources (SaaS products are a plus) Skills Required: * High level of oral and written communication skills * Consultative, project, and account management skills are required. * Ability to research subjects and provide continuous improvement * Ability to present in person or through the use of collaboration tools * Able to work under pressure and think clearly in challenging situations * Ability to work under minimal supervision
• * Previous experience in an outbound call center or a related sales position is preferred

Qualifications

Must Haves

• Inside Sales Representative Requirements: * High school diploma/GED * Proficiency in Microsoft Office and Zoho CRM software * Excellent communication skills, both verbal and written * Good organizational skills and the ability to multitask * Exceptional phone and cold calling skills * Strong listening and sales skills * Ability to achieve targets * Highly analytical in problem-solving with the ability to apply innovative thinking * Computer-savvy and sales-oriented mindset * Prior experience selling technology products/outsourcing resources (SaaS products are a plus) Skills Required: * High level of oral and written communication skills * Consultative, project, and account management skills are required. * Ability to research subjects and provide continuous improvement * Ability to present in person or through the use of collaboration tools * Able to work under pressure and think clearly in challenging situations * Ability to work under minimal supervision

Nice to Haves

• * Previous experience in an outbound call center or a related sales position is preferred

Benefits

• Commission
• Uncapped commission
• Remote