Inside Sales Representative

Summary

Microbiome Labs, part of Novonesis, provides scientifically backed microbiome solutions to healthcare professionals. The Inside Sales Representative will develop new healthcare professional accounts, build customer relationships, educate practitioners, and drive product adoption and revenue through phone, email, and virtual engagement.

Responsibilities

• Prospect, identify, and open new HCP accounts through proactive outbound outreach
• Identify and qualify leads to support territory growth
• Drive sales through phone calls, virtual meetings, and web-based product presentations
• Manage a high volume of daily customer conversations, including outbound prospecting and inbound inquiries
• Execute strategic sales plans to meet or exceed revenue targets
• Meet activity and performance goals set by management each year, including call, meeting, lead qualification, and account growth targets
• Build and maintain long-term partnerships with healthcare professionals
• Support reorders, retention, and product expansion with existing customers
• Conduct regular follow-ups and provide ongoing education and support
• Serve as a trusted advisor on microbiome health solutions
• Develop deep knowledge of Microbiome Labs' product portfolio and stay current on industry trends
• Deliver compelling virtual product presentations and clinical discussions
• Support virtual educational events and webinars
• Track and analyze sales performance to identify growth opportunities
• Maintain accurate activity and account records in the CRM system
• Collaborate with the regional sales team and internal partners to ensure a seamless customer experience

Skills

• Bachelor's degree required
• 2+ years of B2B sales experience, including phone-based or inside sales, preferably in healthcare, medical, pharmaceutical, or nutraceutical industries
• Demonstrated ability to consistently meet or exceed sales targets
• Strong hunter mentality with a proactive approach to identifying, pursuing, and closing new business
• Excellent communication, presentation, and relationship-building skills
• Ability to explain and educate on scientific concepts with clarity and credibility
• Highly organized and self-directed, able to manage your time and priorities in a remote environment
• Comfort with high-volume phone and video outreach and CRM-driven workflows
• Must reside in the Central or Eastern time zone
• Dedicated home workspace with reliable high-speed internet
• Experience selling to or working closely with clinics, wellness centers, and healthcare practitioners
• Comfort presenting clinical or scientific content over video
• Strong interest in microbiome science, gut health, or evidence-based wellness solutions
• Experience leveraging CRM insights to improve pipeline health, account planning, and forecast accuracy

Qualifications

Must Haves

• Bachelor's degree required
• 2+ years of B2B sales experience, including phone-based or inside sales, preferably in healthcare, medical, pharmaceutical, or nutraceutical industries
• Demonstrated ability to consistently meet or exceed sales targets
• Strong hunter mentality with a proactive approach to identifying, pursuing, and closing new business
• Excellent communication, presentation, and relationship-building skills
• Ability to explain and educate on scientific concepts with clarity and credibility
• Highly organized and self-directed, able to manage your time and priorities in a remote environment
• Comfort with high-volume phone and video outreach and CRM-driven workflows
• Must reside in the Central or Eastern time zone
• Dedicated home workspace with reliable high-speed internet

Nice to Haves

• Experience selling to or working closely with clinics, wellness centers, and healthcare practitioners
• Comfort presenting clinical or scientific content over video
• Strong interest in microbiome science, gut health, or evidence-based wellness solutions
• Experience leveraging CRM insights to improve pipeline health, account planning, and forecast accuracy

Benefits

• Powered by Innovation: As part of Novonesis, you'll have access to leading research, global expertise, and resources that support your success.
• Uncapped monthly bonus
• Multiple paths to develop and advance, based on performance and business needs, including opportunities in outside sales.
• Collaborative, mission-driven environment focused on learning and shared success.
• Remote (Home-Based): Work from your home office within the Central or Eastern time zone to align with customer calling hours.
• Minimal travel, limited to occasional training or company meetings.
• 401(k) with up to a 9% company contribution
• Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time
• Health, Dental, Vision & Life Insurance
• Healthcare savings account option
• Employee assistance program
• Parental leave
• All benefits begin on your first day