Management Intern (Human Resources)

Summary

The North Carolina Department of Agriculture and Consumer Services is seeking a Management Intern in the Human Resources Department. This internship offers a meaningful introduction to public administration, where you will support core HR functions and contribute to the City’s operations and community service.

Responsibilities

• Performs administrative/secretarial duties for a department and/or program area; independently prepares correspondence and selected reports for review/signature and on behalf of administrative superior; independently prepares, reviews and checks documents, records, and forms for accuracy, completeness and conformance with applicable rules and regulations; prepares and/or assists in the preparation of notices ,applications, resolutions and other documents
• Represents a department and/or program area to the public; receives and evaluates citizen complaints and initiates appropriate course of action; provides information to others requiring in-depth knowledge of work unit/department programs and operations; provides information to others requiring interpretation and/or enforcement of department and City policies
• Maintains records of departmental expenditures; assists in preparation of department budget; reviews, prepares and may authorize purchase requisitions and payment of invoices; orders supplies and equipment; collects and compiles statistical, financial and other information for special or periodic reports
• Assists in the operation of an office; maintains complex filing systems

Skills

• Must be a current student in an undergraduate or graduate program or a recent graduate (within the past year) in Public Administration, Public Policy, Business Administration, studies or a similar field
• Knowledge of standard office practices and procedures
• Principles and practices of public administration and business administration
• Organization and function of public local agencies, including the role of an elected City Council and appointed boards and commissions
• Principles and practices of data collection and report preparation
• Business letter writing and the standard format for reports and correspondence
• Computer applications related to the work, including word processing, database, and spreadsheet applications
• Basic principles and practices of record keeping
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed
• Establish and maintain relationships with City Staff and the Community
• Collect and analyze data
• Develop and implement program performance measures
• Communicate effectively, both verbally and in writing
• Use initiative, discretion, and judgment within established procedures, guidelines, and rules
• General office and customer service experience is desirable

Qualifications

Must Haves

• Must be a current student in an undergraduate or graduate program or a recent graduate (within the past year) in Public Administration, Public Policy, Business Administration, studies or a similar field
• Knowledge of standard office practices and procedures
• Principles and practices of public administration and business administration
• Organization and function of public local agencies, including the role of an elected City Council and appointed boards and commissions
• Principles and practices of data collection and report preparation
• Business letter writing and the standard format for reports and correspondence
• Computer applications related to the work, including word processing, database, and spreadsheet applications
• Basic principles and practices of record keeping
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed
• Establish and maintain relationships with City Staff and the Community
• Collect and analyze data
• Develop and implement program performance measures
• Communicate effectively, both verbally and in writing
• Use initiative, discretion, and judgment within established procedures, guidelines, and rules

Nice to Haves

• General office and customer service experience is desirable

Benefits

• No benefits are associated with this posting.
• Sick leave that accrues at one hour for every 30 hours of work, with a maximum accrual of up to 40 hours per year.
• Part-Time, Seasonal, and Temporary positions are limited to 1000 hours per fiscal year (July 1 to June 30).