Enterprise BDR (Business Development Representative)

Summary

NPS Prism, owned by Bain & Company, is a cloud-based customer-experience benchmarking platform that provides competitive customer insights. The Enterprise BDR will build strategic enterprise opportunities by researching target accounts, identifying stakeholders, developing personalized outreach, and partnering with Sales, Client Engagement, Marketing, RevOps, and Bain teams.

Responsibilities

• Research and prioritize strategic target accounts across NPS Prism's key industries
• Identify executives, business leaders, and broader buying committees within priority accounts
• Research company strategy, leadership priorities, customer initiatives, market developments, and relevant competitive signals
• Develop personalized outreach across email, LinkedIn, phone, video, and other appropriate channels
• Generate qualified conversations and new enterprise opportunities
• Build concise account briefs and value hypotheses for priority prospects
• Identify relevant Bain, NPS Prism, and existing relationships where appropriate
• Partner with the Director of Sales on executive outreach, discovery preparation, follow-up, and multi-threading
• Work with Client Engagement experts when industry or benchmark expertise can add value to the sales process
• Maintain accurate account, contact, activity, stakeholder, and next-step information in HubSpot
• Capture prospect feedback, objections, and market intelligence to help improve our messaging and commercial approach
• How we measure success
• We measure success by outcomes rather than activity volume:
• Qualified enterprise meetings held
• Sales Accepted Opportunities created
• Priority target accounts engaged
• Senior stakeholder and buying-committee engagement
• Quality of account research and outreach
• Consistent follow-up and opportunity progression
• Accurate HubSpot data
• Contribution to qualified pipeline and net-new ARR

Skills

• Remote job, candidates must be based in the USA
• 2+ years of experience in enterprise business development, enterprise sales, account development, consulting, customer insights, or another relevant client-facing role
• Strong research skills and intellectual curiosity
• Excellent written and verbal communication skills
• Ability to communicate confidently with senior business leaders
• Comfort researching companies, industries, executives, and strategic priorities
• Strong organization, follow-up discipline, and attention to detail
• Proactive, self-directed, and comfortable working in an environment where processes are still being built
• Strong collaborator who enjoys working across teams
• Experience with enterprise SaaS, data, analytics, research, or consulting solutions
• Experience engaging VP and C-level executives
• Experience with HubSpot and LinkedIn Sales Navigator
• Familiarity with customer experience, customer insights, or competitive intelligence
• Experience using AI and research tools to improve account preparation and productivity

Qualifications

Must Haves

• Remote job, candidates must be based in the USA
• 2+ years of experience in enterprise business development, enterprise sales, account development, consulting, customer insights, or another relevant client-facing role
• Strong research skills and intellectual curiosity
• Excellent written and verbal communication skills
• Ability to communicate confidently with senior business leaders
• Comfort researching companies, industries, executives, and strategic priorities
• Strong organization, follow-up discipline, and attention to detail
• Proactive, self-directed, and comfortable working in an environment where processes are still being built
• Strong collaborator who enjoys working across teams

Nice to Haves

• Experience with enterprise SaaS, data, analytics, research, or consulting solutions
• Experience engaging VP and C-level executives
• Experience with HubSpot and LinkedIn Sales Navigator
• Familiarity with customer experience, customer insights, or competitive intelligence
• Experience using AI and research tools to improve account preparation and productivity

Benefits

• Remote job; candidates must be based in the USA.
• Opportunity to join NPS Prism at an important stage of its commercial growth.
• Work with experienced Sales and Client Engagement leaders.
• Engage senior executives at major companies.
• Help shape how we build our enterprise sales organization.