Summary
Ontrak Health, formerly identified in the posting as Catasys, uses predictive analytics and personalized support to help health plan members address behavioral health conditions and improve their health. The Outbound Sales Enthusiast will educate and motivate consumers to enroll in the program, build trust over the phone, overcome objections, and represent a member-focused healthcare program.
Responsibilities
- You will help an underserved population see the value of joining an innovative program that is very successful in helping members improve the quality of their lives
- Rather than taking a "hard-sell" approach, you'll educate and motivate people to enroll
- In addition to a competitive salary, you'll have unlimited earning potential through incentives
- We'll provide paid professional training, a company laptop, a stipend to offset Internet costs, excellent benefits and more
- You'll feel good about representing a program that puts members first and focuses on outcomes, spending a year with each member to help them learn new behaviors
Skills
- 1 or more years of experience in outbound sales to consumers
- A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone
- Excellent oral and written communications with strong listening/comprehension abilities
- Great phone presence, including the ability to:
- Engage and motivate using patience and conversational approach
- Convey confidence and a positive attitude
- Must be technically savvy to be successful in this role. You'll use multiple applications on your work computer while holding a conversation
- Microsoft Office experience
- High school diploma minimum
- A quiet, private, distraction-free home office work environment
- A reliable high-speed internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload
- Willingness to do constant sedentary work
- Discipline to work from home while following a set schedule
- Bachelor's degree preferred
Qualifications
Must Haves
- 1 or more years of experience in outbound sales to consumers
- A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone
- Excellent oral and written communications with strong listening/comprehension abilities
- Great phone presence, including the ability to:
- Engage and motivate using patience and conversational approach
- Convey confidence and a positive attitude
- Must be technically savvy to be successful in this role. You'll use multiple applications on your work computer while holding a conversation
- Microsoft Office experience
- High school diploma minimum
- A quiet, private, distraction-free home office work environment
- A reliable high-speed internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload
- Willingness to do constant sedentary work
- Discipline to work from home while following a set schedule
Nice to Haves
- Bachelor's degree preferred
Benefits
- Unlimited earning potential through incentives.
- Paid professional training
- A company laptop
- A stipend to offset Internet costs
- Commission of $100 per enrollment, uncapped
- Remote work arrangement
- We are committed to promoting from within.