Summary
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. The Seasonal Sales Representative will support a business-to-business gifting program by engaging corporate clients, managing sales communications, assisting with orders, resolving account questions, and identifying business opportunities.
Responsibilities
- Manage a shared inbox of outbound sales communications, responding to inquiries and following up with prospective corporate clients via phone and email
- Maintain accurate customer records, contact lists, and activity tracking within CRM platforms
- Assist clients with placing, managing, and tracking corporate gift orders through online ordering systems
- Research and resolve order, delivery, and account-related questions
- Communicate with customers in a warm, professional, and consultative manner while identifying potential business opportunities
- Escalate complex client needs and sales opportunities to leadership as appropriate
Skills
- Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need
- 6 months or more of customer services experience, call center operations, inside sales, or phone-based sales
- High school diploma or equivalent
- Experience with CRM platforms or the ability to quickly learn new tools and technology
- Computer experience
- High speed internet connection (>25mbps). A hardwired connection to your home router is required
- A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
Qualifications
Must Haves
- Our TTEC Remote CX team has 37 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need
- 6 months or more of customer services experience, call center operations, inside sales, or phone-based sales
- High school diploma or equivalent
- Experience with CRM platforms or the ability to quickly learn new tools and technology
- Computer experience
- High speed internet connection (>25mbps). A hardwired connection to your home router is required
- A quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet)
Benefits
- $1 commission hourly
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- Paid time off (PTO)
- Wellness and healthcare benefits
- Tuition reimbursement
- Engaging, instructor led online training sessions
- Individualized coaching
- Access to thousands of free courses to support your growth
- Remote work