Business Support Analyst - Virtual Assistant

Summary

ProSidian Consulting is a Management and Operations Consulting Services firm that focuses on delivering tailored solutions to clients. They are seeking a Business Support Analyst - Virtual Assistant to provide support for daily business activities, including organizing files, creating marketing materials, and assisting with operations and research.

Responsibilities

• Accurately Recording Minutes From Meetings
• Answer And Direct Phone Calls; Organize Correspondence And Answer Emails
• Digitally Filing And Retrieving Corporate Records, Documents, And Reports
• Document Management - Upload
• Follow Up With Clients And Vendors On Various Issues/Projects
• Handle A Variety Of Administrative Support Tasks
• Handle Confidential Employer And Client Information
• Helping Prepare For Meetings
• Other Ad Hoc Task Relevant To The Role
• Take Notes Or Transcribe Meetings
• Arrange Payments For Vendors, Travel, And Sales Expenses
• Assist With Tasks Related To Proposal Development While Providing General Administrative Support
• Customer Information Management
• Manage A Contact List
• Manage Filing Systems, Update Records, And Organize Documentation
• Administrative Tasks, Data Entry, Expense Reports, And Schedule Appointments On An Ongoing Basis
• Perform Market Research and other Office Administrator Tasks
• Performing Office Duties That Include Ordering Supplies And Managing A Records Database
• Prospecting (Procurement Forecast And Other) And Prospecting Follow-Up
• Reach Out To Potential And Current Partners To Schedule Collaborative Sessions Related To Ongoing Business Pursuits
• Researching And Conducting Data To Prepare Internal- And External-Facing Documents And Deliverables
• Procurement Forecast Research, Analysis, Identification, Selection, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
• Pipeline Sheet Updates, Research, Analysis, And Outreach For Opportunities Aligned With ProSidian Solution Offerings
• Proposal/Sources Sought/ And Request For Information Template Staging And Proposal Support Aligned With ProSidian Solution Offerings
• Staging And Updates Of Proposal Pricing Spreadsheets And Proposal Support Aligned With ProSidian Solution Offerings
• Research, Identification, And Organizing Networking And Introductory Meetings With Current And Prospective Partners Aligned With ProSidian Solution Offerings
• Assist In Research And Writing Topics, Clients, And Opportunities Related To ProSidian Consulting Services For Private Companies, Fortune 1,000 Enterprises, And Government Agencies Of All Sizes
• Create Presentations, As Assigned
• Generate And Send Template Emails, Letters, And Text Messages
• LinkedIn Posts & Messaging
• Manage Social Media Accounts And Replies
• PDF Conversion, Splitting, and Merging
• Prepare And Create PowerPoint Presentations And Materials As Needed; Research Materials And Sources For Presentations
• Proof/Edit Documents
• Social Media Management (Facebook | LinkedIn | Twitter | Instagram | Other - Hootsuite
• Support The Production Of Marketing Materials And Thought Leadership Related To ProSidian Solution Sets - www.ProSidian.com
• Create, Complete, Update, And Publish ProSidian PowerPoint Presentations
• Create, Complete, Update, And Publish ProSidian Social Media, LinkedIn And Twitter/Hootsuite Posts, and Website Content
• Prepare And Organize Databases And Reports
• Prepare Customer Spreadsheets And Keep Online Records
• Present Excellent Customer-Service Skills To Customers And Clients
• Using Various Software, Including Word Processing, Spreadsheets, Databases, And Presentation Software
• Create Purchase Orders And Track And Manage Payments

Skills

• Consecutive employment in a position with comparable responsibilities within the past five (5) years
• Able to organize and manage large amounts of files, tasks, schedules, and information
• Able to work nights, weekends, extended hours, and holidays as needed
• Computer with internet access and a Quiet work area away from distractions
• Excellent phone, email, and instant messaging communication skills
• Excellent, effective, and efficient time management skills, organizational skills
• Experience with Google Docs, cloud services, and other technology tools
• Highly organized and able to multitask and work well with fast-paced directions and instructions
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Must be able to work independently and get the job done with the ability to read, understand, and follow oral and written instructions
• Proficient computer skills, including Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• Proven experience as a Virtual Assistant or relevant role
• Self-directed and able to work without supervision and strong customer service and presentation skills
• Understanding and proficiency with business tools and technology, including Microsoft Office
• Advanced with Excel, Access, Outlook, PowerPoint, and Word
• Proficient with Adobe Acrobat, data analytics tools, and Visio
• Ability to quickly learn other tools as needed
• Commitment to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
• Curiosity and the ability to question the status quo
• Humility and grace in success and failure
• Willingness to constantly learn, share, and grow
• Experience in Mailchimp or Constant Contact
• Two years' previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred
• Experience in the Consulting Services industry
• Project management skillset
• Experience with social media as well as web conferencing tools

Qualifications

Must Haves

• Consecutive employment in a position with comparable responsibilities within the past five (5) years
• Able to organize and manage large amounts of files, tasks, schedules, and information
• Able to work nights, weekends, extended hours, and holidays as needed
• Computer with internet access and a Quiet work area away from distractions
• Excellent phone, email, and instant messaging communication skills
• Excellent, effective, and efficient time management skills, organizational skills
• Experience with Google Docs, cloud services, and other technology tools
• Highly organized and able to multitask and work well with fast-paced directions and instructions
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Must be able to work independently and get the job done with the ability to read, understand, and follow oral and written instructions
• Proficient computer skills, including Microsoft Office Suite (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• Proven experience as a Virtual Assistant or relevant role
• Self-directed and able to work without supervision and strong customer service and presentation skills
• Understanding and proficiency with business tools and technology, including Microsoft Office
• Advanced with Excel, Access, Outlook, PowerPoint, and Word
• Proficient with Adobe Acrobat, data analytics tools, and Visio
• Ability to quickly learn other tools as needed
• Commitment to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
• Curiosity and the ability to question the status quo
• Humility and grace in success and failure
• Willingness to constantly learn, share, and grow

Nice to Haves

• Experience in Mailchimp or Constant Contact
• Two years' previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred
• Experience in the Consulting Services industry
• Project management skillset
• Experience with social media as well as web conferencing tools

Benefits

• Health benefits, pre-tax employee benefits, and incentives
• The company contributes a fixed dollar amount each month to the selected medical and dental plans, with the contributions deducted pre-tax
• Group Medical / Dental / Vision Health Insurance Benefits
• 401(k) Retirement Savings Plan
• Pre-tax Safe Harbor plan with a company match
• Vacation and Paid Time-Off (PTO) Benefits
• 2 weeks of vacation, three sick days, 10 ProSidian holidays, and government holidays
• Pre-Tax Payment Programs
• Flexible Spending Account (FSA) Plan and associated tax benefits
• Purchasing Discounts & Savings Plan via the Corporate Perks Benefit Program, offering eligible employees discounts on everyday products and services
• Security Clearance
• Security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace
• ProSidian Employee & Contractor Referral Bonus Program
• Offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program
• Performance Incentives
• Performance incentives are tied to each new client that employees assist in pursuing and supporting
• Flexible Spending Account: FSAs let you pre-tax cover eligible healthcare and daycare costs
• Supplemental Life/Accidental Death and Dismemberment Insurance
• Short- and Long-Term Disability Insurance