Employee and Labor Relations Partner

Summary

Randstad Digital Americas is seeking an Employee and Labor Relations Partner to provide employee and labor relations support in a remote HR role. The position advises leaders on performance management, corrective actions, policy and labor contract compliance, manages workplace accommodations, and conducts objective workplace investigations.

Responsibilities

• **Workplace Investigations:** Lead end-to-end workplace investigations regarding allegations of harassment, discrimination, retaliation, misconduct, and policy violations; document findings and recommend appropriate resolutions
• **Leadership Consultation:** Advise managers and leaders on performance management strategies, progressive discipline, corrective actions, and policy or labor contract interpretations
• **Accommodations Management:** Oversee and facilitate employee accommodation requests, including ADA, pregnancy, and religious accommodations
• **Labor & Employee Relations:** Serve as a core contact for labor relations inquiries, guiding managers through collective bargaining/labor agreement guidelines and workplace conflict resolution
• **Case Management & Data Tracking:** Maintain detailed, confidential case files using case management software (**HR Acuity**) and cross-reference employee data within **Workday**

Skills

• Minimum of 3 years of dedicated employee relations experience
• Demonstrated hands-on experience independently conducting and documenting complex workplace investigations
• Proven track record of consulting with leadership on performance management, corrective action plans, and employee coaching
• Direct experience managing ADA, pregnancy, and religious accommodation processes
• Strong critical thinking, active listening, relationship-building, and written/verbal communication skills
• Ability to thrive in a fast-paced, highly matrixed organization
• Must be comfortable using personal equipment for work (Windows-based PC strongly preferred)
• Bachelors
• Employee Relations (3 years of experience is required)
• Labor Relations (3 years of experience is required)
• 3–5 years preferred
• Healthcare industry experience is a major bonus
• Familiarity with case management tools (e.g., HR Acuity) and HRIS systems (e.g., Workday)
• Prior hands-on experience in labor relations or unionized environments

Qualifications

Must Haves

• Minimum of 3 years of dedicated employee relations experience
• Demonstrated hands-on experience independently conducting and documenting complex workplace investigations
• Proven track record of consulting with leadership on performance management, corrective action plans, and employee coaching
• Direct experience managing ADA, pregnancy, and religious accommodation processes
• strong critical thinking, active listening, relationship-building, and written/verbal communication skills
• Ability to thrive in a fast-paced, highly matrixed organization
• Must be comfortable using personal equipment for work (Windows-based PC strongly preferred)
• Bachelors
• Employee Relations (3 years of experience is required)
• Labor Relations (3 years of experience is required)

Nice to Haves

• 3–5 years preferred
• Healthcare industry experience is a major bonus
• Familiarity with case management tools (e.g., HR Acuity) and HRIS systems (e.g., Workday)
• Prior hands-on experience in labor relations or unionized environments

Benefits

• Remote work
• Medical insurance offerings, based on eligibility
• Prescription insurance offerings, based on eligibility
• Dental insurance offerings, based on eligibility
• Vision insurance offerings, based on eligibility
• AD&D insurance offerings, based on eligibility
• Life insurance offerings, based on eligibility
• Short-term disability, based on eligibility
• 401K plan, based on eligibility