Client Billing Grant Coordinator

Summary

Rogers Behavioral Health is a healthcare organization providing behavioral health treatment services. The Client Billing and Grants Coordinator manages billing, invoicing, collections, grant-related financial processes, and external hospital and ambulance billing while supporting positive relationships with client organizations and efficient patient billing experiences.

Responsibilities

• Generate accurate and timely invoices for services rendered to employees of client organizations
• Ensure all billed services are properly documented
• Coordinate with clinical staff to gather necessary information for billing
• Collaborate with the foundation and finance departments to ensure alignment and accuracy in financial reporting
• Manage ambulance and external hospital billing, ensuring all services are accurately billed and documented
• Review and approve external invoices for payments and send them to accounts payable
• Monitor outstanding invoices and follow up with client organizations on overdue payments
• Implement and manage a structured follow-up process to ensure timely collections
• Communicate effectively with client organizations to resolve billing disputes or discrepancies
• Develop and maintain strong relationships with client organizations
• Serve as the primary point of contact for all billing inquiries from client organizations
• Conduct regular check-ins with clients to address any billing issues and provide updates on outstanding payments
• Foster positive working relationships with internal departments, including the foundation, utilization review (UR), clinical teams, and patient financial services to streamline processes and improve client satisfaction
• Work closely with organizations to support their billing needs and eliminate insurance-related billing issues
• Prepare regular reports on billing and collection activities for management review
• Analyze billing data to identify trends and opportunities for improvement
• Provide recommendations to improve the billing process and enhance client satisfaction
• Assist in preparing financial reports related to foundation and grant funding
• Ensure all billing activities comply with hospital policies and relevant regulations
• Maintain accurate and organized records of all billing transactions and communications with clients
• Stay updated on changes in billing regulations and best practices

Skills

• Minimum of three (3) years of experience in medical billing, accounts receivable, or a related role
• Proficiency in using billing software and Microsoft Office Suite
• Associate's degree in finance, Accounting, Business Administration, or a related field preferred
• Experience working with foundation and grant billing is preferred

Qualifications

Must Haves

• Minimum of three (3) years of experience in medical billing, accounts receivable, or a related role
• Proficiency in using billing software and Microsoft Office Suite

Nice to Haves

• Associate's degree in finance, Accounting, Business Administration, or a related field preferred
• Experience working with foundation and grant billing is preferred

Benefits

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)
• Remote work, with potential to go into the office