Group Sales Account Growth Executive

Summary

SimplePractice provides practice management software and tools that help health and wellness clinicians operate their practices. The Customer Growth Executive will drive revenue growth within Group Sales by managing the full sales cycle for existing customer accounts and expanding adoption of the company’s AI-native, bundled product portfolio. The role also involves account planning, outbound prospecting, CRM management, and cross-functional collaboration.

Responsibilities

• Own the full sales cycle — prospecting, qualifying, demoing, negotiating, and closing — for a defined list of target accounts
• Identify accounts within the target list that have yet to adopt SimplePractice's AI-native products and build tailored outreach strategies to drive adoption
• Develop account strategies, determine how to prioritize your portfolio, navigate negotiations/objections, and make recommendations based on customer and account data
• Position and sell the expanded, bundled product ecosystem rather than single-purpose features
• Conduct outbound prospecting to build an advanced pipeline across the assigned account list
• Keep CRM and account data clean and current to support forecasting and territory planning
• Contribute to account strategy sessions by sharing customer insights, identifying expansion opportunities, and providing recommendations that inform pipeline and account planning
• Manage a portfolio of Group Sales accounts with varying levels of complexity, navigating multiple customer needs and stakeholders while identifying opportunities to expand adoption across SimplePractice’s product portfolio
• Demonstrate leadership through strong ownership and commercial judgment, partnering cross-functionally and sharing customer and market insights that help inform account strategies, sales processes, and team best practices

Skills

• 2+ years of full-cycle sales experience
• Strong organizational skills with close attention to detail and excellent communication skills needed, both verbal and written
• Self-motivated and proactive, with a track record of building and closing pipelines independently
• Experience working in a CRM (HubSpot experience a plus) and strong documentation and hygiene are required
• Experience upselling current customer accounts, strong background with navigating multiple systems to understand holistically what opportunities there are for expansion
• Experience selling bundled or multi-product solutions preferred
• Bachelor's degree preferred

Qualifications

Must Haves

• 2+ years of full-cycle sales experience
• Strong organizational skills with close attention to detail and excellent communication skills needed, both verbal and written
• Self-motivated and proactive, with a track record of building and closing pipelines independently
• Experience working in a CRM (HubSpot experience a plus) and strong documentation and hygiene are required
• Experience upselling current customer accounts, strong background with navigating multiple systems to understand holistically what opportunities there are for expansion

Nice to Haves

• Experience selling bundled or multi-product solutions preferred
• Bachelor's degree preferred

Benefits

• This is a full-time position eligible for overtime pay and a comprehensive commission plan.
• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)