Implementation Consultant

Summary

Solventum is a healthcare technology company that develops solutions at the intersection of health, material, and data science. The Implementation Consultant will deploy, configure, test, and support Solventum Revenue Cycle applications while collaborating with clients, resolving issues, training users, and supporting testing and go-live activities.

Responsibilities

• Collaborating with clients and Solventum team members to deploy and configure Solventum products by completing project deliverables and serving implementation needs
• Assessing current state customer coding, CDI, and visit workflows while working within an implementation team to validate that the proposed future state fits with overall project objectives
• Leading and working interactively with Solventum clients and Solventum team members to configure, test, and validate Solventum Revenue Cycle application environments
• Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change control by tracking and documenting issues encountered
• Performing isolation and analysis of issues by partnering with support and escalations team for root cause analysis and troubleshooting
• Training system administrators and end users on maintenance and administration of Solventum Products
• Leading testing and go-live support. Interacting with customer's team on issue resolution and configuration changes
• Keeping up to date with all new features, functions, business issues, policies, and implementation options. Contributing to the evolutionary growth of implementation infrastructure by developing and updating educational materials, documentation, tools, and programs
• Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties

Skills

• Bachelor's Degree or higher from an accredited university And Four (4) of experience
• High School Diploma/GED AND a minimum of Eighth (8)years of experience
• Minimum of three (3) combined years direct experience with support of software and/or implementation of software (preferably in a healthcare setting supporting Solventum™ 360 Encompass™)
• Minimum of two (3) combined years of working knowledge of hospital and/or professional healthcare coding workflow
• Minimum of two (2) year' experience in a client facing implementation role
• Travel: May include up to 10% domestic travel
• Relocation Assistance: Not authorized
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
• Knowledge of 3M/Solventum™ 360 Encompass™ Professional products
• Electronic Medical Record implementation experience
• Ability to solve problems in a logical, methodical, and time efficient manner
• Must be self-starter with ability to analyze and critically think. Excellent problem solving and organizational skills
• SQL, Windows Server and Networking
• Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment
• Ability to quickly learn and apply new tools and technology

Qualifications

Must Haves

• Bachelor's Degree or higher from an accredited university And Four (4) of experience
• High School Diploma/GED AND a minimum of Eighth (8)years of experience
• Minimum of three (3) combined years direct experience with support of software and/or implementation of software (preferably in a healthcare setting supporting Solventum™ 360 Encompass™)
• Minimum of two (3) combined years of working knowledge of hospital and/or professional healthcare coding workflow
• Minimum of two (2) year' experience in a client facing implementation role
• Travel: May include up to 10% domestic travel
• Relocation Assistance: Not authorized
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)

Nice to Haves

• Knowledge of 3M/Solventum™ 360 Encompass™ Professional products
• Electronic Medical Record implementation experience
• Ability to solve problems in a logical, methodical, and time efficient manner
• Must be self-starter with ability to analyze and critically think. Excellent problem solving and organizational skills
• SQL, Windows Server and Networking
• Strong written/verbal communication skills and must be capable of maintaining superior customer relations in a fast-paced environment
• Ability to quickly learn and apply new tools and technology

Benefits

• Remote work arrangement
• Travel arrangements and related expenses for required on-site onboarding will be coordinated and paid for by the company in accordance with its travel policy, applicable to new hires with a start date of October 1st 2025 or later and US applicants only
• Variable incentive pay, if eligible
• Medical benefits, if eligible
• Dental benefits, if eligible
• Vision benefits, if eligible
• Health Savings Accounts, if eligible
• Health Care & Dependent Care Flexible Spending Accounts, if eligible
• Disability Benefits, if eligible
• Life Insurance, if eligible
• Voluntary Benefits, if eligible
• Paid Absences, if eligible
• Retirement Benefits, if eligible