Implementation Consultant

Summary

Solventum is a healthcare innovation company that enables better, smarter, and safer healthcare through solutions at the intersection of health, material, and data science. The Implementation Consultant will collaborate with Canadian healthcare customers and internal teams to implement Solventum applications, assess and validate workflows, configure and test environments, investigate issues, support go-live readiness, and train users.

Responsibilities

• Collaborating with Canadian healthcare customers and Solventum internal teams to complete implementation deliverables and meet project objectives
• Assessing current-state coding, abstracting, CDI, and HIM workflows and helping validate future-state workflows for 360 Encompass
• Configuring, testing, validating, and supporting Solventum application environments during implementation
• Leading issue investigation, documentation, customer communication, testing support, and go-live readiness activities
• Training system administrators, super users, and end users while contributing to improved implementation materials, tools, and Canadian workflow documentation

Skills

• Bachelor's Degree or higher in health informatics, Computer Science, Information Technology,AND three (3) years of combined experience supporting software and/or implementing software in a healthcare setting
• Three (3) years experience supporting healthcare software implementation, configuration, testing, validation, training support, go-live readiness, or post go-live stabilization activities
• Three (3) years experience documenting implementation issues, coordinating test support, and communicating status or risks to customers and internal teams
• May include up to 25% domestic
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
• Knowledge of Solventum HIS products, including 360 Encompass, Codefinder, HDM, or related applications
• Experience with Canadian coding and abstracting workflows, including CIHI standards, ICD-10-CA, CCI, DAD, and NACRS
• Experience with EHR implementation or integration activities involving Epic, Oracle Health/Cerner, MEDITECH, or Altera Health solutions
• Experience with healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows
• Ability to maintain strong customer relationships in a fast-paced implementation environment
• Strong problem-solving, troubleshooting, analytical, and organizational skills
• Strong written and verbal communication skills with the ability to support excellent customer relationships

Qualifications

Must Haves

• Bachelor's Degree or higher in health informatics, Computer Science, Information Technology,AND three (3) years of combined experience supporting software and/or implementing software in a healthcare setting
• Three (3) years experience supporting healthcare software implementation, configuration, testing, validation, training support, go-live readiness, or post go-live stabilization activities
• Three (3) years experience documenting implementation issues, coordinating test support, and communicating status or risks to customers and internal teams
• May include up to 25% domestic
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)

Nice to Haves

• Knowledge of Solventum HIS products, including 360 Encompass, Codefinder, HDM, or related applications
• Experience with Canadian coding and abstracting workflows, including CIHI standards, ICD-10-CA, CCI, DAD, and NACRS
• Experience with EHR implementation or integration activities involving Epic, Oracle Health/Cerner, MEDITECH, or Altera Health solutions
• Experience with healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows
• Ability to maintain strong customer relationships in a fast-paced implementation environment
• Strong problem-solving, troubleshooting, analytical, and organizational skills
• Strong written and verbal communication skills with the ability to support excellent customer relationships

Benefits

• Remote work arrangement
• Relocation assistance may be authorized
• May be eligible for additional compensation components, such as incentive programs
• A comprehensive suite of benefits available to employees in Canada