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State Farm Agent
Posted 16 days agoVerified live 1d ago

Account Associate - State Farm Agent Team Member

Brief overview

Remote
$42k–$60k/yrStated range
1+ yrsMinimum
State Farm Agency ExperienceInsurance LicensingInsurance SalesInsurance Customer ServicePolicy ServicingInsurance Coverage Analysis

Job description

Summary

State Farm is an insurance and financial services company, and its agency is seeking an experienced Account Associate for a fully remote role. The position combines customer service and sales by managing policy changes, billing questions, renewals, customer communications, coverage recommendations, lead follow-up, and account documentation.

Responsibilities

  • Service existing customer accounts, including policy changes, billing questions, and renewals
  • Communicate with customers via phone, email, and text
  • Identify coverage gaps and recommend appropriate insurance products
  • Follow up on leads and opportunities while maintaining strong customer relationships
  • Document activity and manage tasks across multiple systems

Skills

  • State Farm experience required
  • Prior experience working in a State Farm agency
  • Comfortable balancing both sales and service responsibilities
  • Strong communication and follow-up skills
  • Organized, self-motivated, and able to work independently in a remote environment
  • Licensed or able to maintain required insurance licensing
  • Full-time preferred, but open to candidates seeking fewer than 40 hours per week

Qualifications

Must Haves

  • State Farm experience required
  • Prior experience working in a State Farm agency
  • Comfortable balancing both sales and service responsibilities
  • Strong communication and follow-up skills
  • Organized, self-motivated, and able to work independently in a remote environment
  • Licensed or able to maintain required insurance licensing

Nice to Haves

  • Full-time preferred, but open to candidates seeking fewer than 40 hours per week

Benefits

  • Birthday off
  • Gym stipend
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Flexible schedule
  • Health insurance
  • 401(k) matching
  • Fully remote
  • Half-day Wednesdays
  • A monthly gym stipend
  • A monthly health stipend
  • A 401(k) with company match
  • A supportive and growth-focused environment where development is a priority

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