Account Associate - State Farm Agent Team Member

Summary

State Farm Agent is seeking an Account Associate to support agency operations and customer success. The role manages customer accounts, assists with policy inquiries and changes, processes claims, coordinates with underwriters, and markets relevant insurance products and services.

Responsibilities

• Manage customer accounts and update information in the database
• Assist customers with policy changes and inquiries
• Process insurance claims and follow up with customers on claim status
• Coordinate with underwriters to ensure timely policy issuance

Skills

• Strong organizational skills and attention to detail
• Excellent customer service and communication skills
• Previous experience in insurance or a related field preferred

Qualifications

Must Haves

• Strong organizational skills and attention to detail
• Excellent customer service and communication skills

Nice to Haves

• Previous experience in insurance or a related field preferred

Benefits

• Hiring bonus
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Fully remote position in the United States
• Mentorship and preparation for successful careers