Account Manager - State Farm Agent Team Member

Summary

State Farm Agent is an independent insurance agency that helps customers manage everyday risks and plan for the future. The Account Manager will build customer relationships, provide insurance support, educate customers on coverage options, develop leads, schedule appointments, and market appropriate insurance and financial products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Work with the agent to establish and meet marketing goals
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
• Maintain a strong work ethic with a total commitment to success each and every day

Skills

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs

Qualifications

Must Haves

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs

Benefits

• Health insurance
• Paid time off
• Bonus based on performance
• Fully remote work arrangement
• Commission/bonus in addition to salary
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office