Business Development Representative, Midmarket

Summary

Steer provides CRM, marketing, scheduling, and customer-retention software for automotive repair shops. The Business Development Representative will build outbound opportunities in the mid-market segment, engage multiple stakeholders at multi-location repair groups, conduct product demonstrations, manage sales pipelines, and collaborate with the mid-market sales team.

Responsibilities

• Drive Outbound Growth: Conduct a high volume of calls and outreach to identify and engage decision-makers and economic buyers at multi-location auto repair groups
• Navigate Complex Organizations: Identify and build relationships with multiple stakeholders within a single account, from individual shop leadership to regional or ownership-level decision-makers
• Master the Product: Develop a deep understanding of our SaaS product and its features to effectively communicate value during online product demos
• Consultative Selling: Employ a consultative approach to understand prospects' needs across a growing organization and tailor presentations to their specific pain points
• Pipeline Management: Maintain meticulous records of sales activities and customer interactions in our CRM to ensure accurate forecasting across longer sales cycles
• Partner for Success: Qualify opportunities and collaborate closely with the mid-market sales team on strategy and deal progression

Skills

• A Self-Starter: You are intrinsically motivated, results-oriented, and comfortable operating in a high-volume, outbound-heavy environment
• Empathetic & Professional: You are approachable and professional, with a genuine desire to help business owners and operators achieve their goals
• Resilient & Persistent: You maintain a positive attitude in the face of rejection, using setbacks as opportunities for growth and learning
• A Strong Communicator: You possess a growth mindset and are self-assured in your ability to build rapport across multiple stakeholders and engage in compelling, effective communication
• Organized & Disciplined: You are dependable and consistent in meeting deadlines and managing your pipeline activity, including longer, multi-touch sales cycles
• Coachable: You are enthusiastic, open to feedback, and committed to continuous improvement
• BDR or SDR experience, ideally including outbound prospecting into organizations with more than one decision-maker
• A history of meeting or exceeding sales quotas and activity metrics
• Excellent verbal and written communication skills with comfort in phone-based outreach
• Experience performing product demonstrations and consultations
• Familiarity with the automotive industry, home services, or blue-collar sectors
• Experience prospecting into franchise, multi-unit, or multi-location businesses
• Experience selling software or working in a high-growth startup environment
• Experience using CRM tools (like HubSpot or Salesforce) to manage opportunities

Qualifications

Must Haves

• A Self-Starter: You are intrinsically motivated, results-oriented, and comfortable operating in a high-volume, outbound-heavy environment
• Empathetic & Professional: You are approachable and professional, with a genuine desire to help business owners and operators achieve their goals
• Resilient & Persistent: You maintain a positive attitude in the face of rejection, using setbacks as opportunities for growth and learning
• A Strong Communicator: You possess a growth mindset and are self-assured in your ability to build rapport across multiple stakeholders and engage in compelling, effective communication
• Organized & Disciplined: You are dependable and consistent in meeting deadlines and managing your pipeline activity, including longer, multi-touch sales cycles
• Coachable: You are enthusiastic, open to feedback, and committed to continuous improvement
• BDR or SDR experience, ideally including outbound prospecting into organizations with more than one decision-maker
• A history of meeting or exceeding sales quotas and activity metrics
• Excellent verbal and written communication skills with comfort in phone-based outreach
• Experience performing product demonstrations and consultations

Nice to Haves

• Familiarity with the automotive industry, home services, or blue-collar sectors
• Experience prospecting into franchise, multi-unit, or multi-location businesses
• Experience selling software or working in a high-growth startup environment
• Experience using CRM tools (like HubSpot or Salesforce) to manage opportunities

Benefits

• 100% remote working
• 100% employer-paid medical insurance
• Flexible PTO with a 15-day minimum
• FSA & HSA
• Equity package
• Generous Parental Leave
• 401(k)
• Growth & Learning Stipend
• WFH Equipment (for your home setup)
• A collaborative, high-ownership culture with opportunities for career development