Provider Relations Specialist- NYC, Manhattan, Westchester

Summary

The Emily Program provides evidence-based care for people recovering from eating disorders. The Provider Relations Specialist will manage referring provider relationships across a designated territory, coordinate care with internal and external treatment teams, and drive outreach efforts to expand community impact and patient engagement.

Responsibilities

• Demonstrate professionalism in interpersonal, verbal, and written communication skills with colleagues, clinicians, and all referral sources
• Ability to analyze territory, develop a comprehensive outreach plan, and implement strategies to win back business, retain established and grow existing professional referral database
• Demonstrate professionalism in interpersonal, verbal, and written communication skills with colleagues, clinicians, and all referral sources
• Ability to analyze territory, develop a comprehensive outreach plan, and implement strategies to win back business, retain established and grow existing professional referral database
• Develop and execute a written quarterly and annual business development plan within the designated territory to meet or exceed targets
• Conduct face to face meetings with key decision makers to uncover needs, address barriers to treatment and create community partnerships
• Develop new and emerging referral channels by creating opportunities to increase awareness of our services among providers, to increase program reach
• Plan/attend conferences/networking events on behalf of The Emily Program
• Plan and execute presentations and tours, customize them to the target audience
• Respond immediately to service and referral inquiries and provide support the referring professional and the family, from the first call through admission, ensuring communication and care coordination
• Participate in Quarterly field rides with VP, Clinical Outreach
• Manage expenses and company credit card tasks as designated by supervisor/administrator
• Perform other duties as assigned

Skills

• * Monday-Friday (8:00 am-5:00 pm) * Some evenings and weekends as needed for travel, events, or conferences
• * Remote based * 70-90% Travel within the assigned territory + NYC, Manhattan, Westchester and surrounding areas as assigned * Requires permanent residence in the state of NY
• * 2+ years' experience working in sales, business development, or account management
• * Experience working with Salesforce or similar CRM tools
• * Must possess a current, valid S. Driver's License
• * Must have reliable transportation
• * Bachelor's degree Preference for a degree in marketing, communications, psychology, or social work, but not required
• * In the absence of a bachelor's degree, high school diploma in addition to 4+ years of relevant experience
• * Experience working in behavioral health or eating disorder outreach is preferred but not
• * Clinical background preferred but not required

Qualifications

Must Haves

• * Monday-Friday (8:00 am-5:00 pm) * Some evenings and weekends as needed for travel, events, or conferences
• * Remote based * 70-90% Travel within the assigned territory + NYC, Manhattan, Westchester and surrounding areas as assigned * Requires permanent residence in the state of NY
• * 2+ years' experience working in sales, business development, or account management
• * Experience working with Salesforce or similar CRM tools
• * Must possess a current, valid S. Driver's License
• * Must have reliable transportation
• * Bachelor's degree Preference for a degree in marketing, communications, psychology, or social work, but not required
• * In the absence of a bachelor's degree, high school diploma in addition to 4+ years of relevant experience

Nice to Haves

• * Experience working in behavioral health or eating disorder outreach is preferred but not
• * Clinical background preferred but not required

Benefits

• For full-time employees: HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
• Paid time off accrues annually and begins with your first whole pay period
• Seven paid holidays
• One floating holiday