Payroll Coordinator

Summary

Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with a generative AI-powered health and care platform. The Payroll Coordinator will support day-to-day payroll operations, ensuring accurate payroll processing, maintaining records, and assisting with compliance and reporting.

Responsibilities

• Prepare payroll input and import files using established templates, processes, and validation checks
• Support processing of assigned payroll groups and pay cycles, including recurring and off-cycle payrolls, to help ensure accurate and timely payroll completion
• Ensure timesheet compliance with internal policies and follow up on missing or incomplete time records
• Maintain accurate payroll records and documentation to meet audit and regulatory requirements
• Coordinate employee data updates with the People Solutions team, including benefit deductions and compensation changes
• Monitor the payroll inbox and helpdesk queue, provide first-level responses to routine payroll questions, and escalate more complex issues as needed
• Review, sort, and route incoming payroll mail, forms, and requests, and escalate time-sensitive or non-routine items to the appropriate team member
• Help employees with direct deposit setup, self-service portal navigation, and tax withholding updates using established resources and processes
• Complete post-payroll activities, including standard audits, reconciliations and follow-up on identified issues
• Prepare recurring payroll reports and supporting documentation for internal stakeholders, including month-end and quarter-end reporting for Finance
• Follow established payroll procedures and controls to support compliance with federal, state, and local wage and tax requirements
• Assist with payroll audits, reconciliations, year-end activities, and other compliance-related reporting as needed

Skills

• 1-3 years of payroll experience
• Proficiency with Microsoft Office, especially Excel
• Ability to work both independently and within a collaborative team environment
• Excellent interpersonal skills
• Strong analytical, teamwork and organizational skills
• Positive, enthusiastic energy with a desire to learn
• Excellent written and verbal communication abilities
• Proven ability to manage confidential information with integrity
• Capacity to adapt to shifting priorities and thrive under pressure
• Bachelor's degree (Finance or Accounting preferred)
• Familiarity with ADP Workforce Now

Qualifications

Must Haves

• 1-3 years of payroll experience
• Proficiency with Microsoft Office, especially Excel
• Ability to work both independently and within a collaborative team environment
• Excellent interpersonal skills
• Strong analytical, teamwork and organizational skills
• Positive, enthusiastic energy with a desire to learn
• Excellent written and verbal communication abilities
• Proven ability to manage confidential information with integrity
• Capacity to adapt to shifting priorities and thrive under pressure

Nice to Haves

• Bachelor's degree (Finance or Accounting preferred)
• Familiarity with ADP Workforce Now

Benefits

• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 13 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits
• All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options