Sales Development Representative

Summary

Twilio is a communications technology company that delivers solutions enabling businesses and developers to create personalized customer experiences. The Sales Development Representative will grow and develop pipeline for the New Business and Strategic Sales teams by researching accounts, conducting personalized outbound outreach, and partnering with Account Executives to generate new business opportunities.

Responsibilities

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities

Skills

• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Comfortable with change and energized by a fast-moving environment
• Enjoy variety and creativity in your day-to-day workflow
• Have a demonstrated ability to navigate challenges with resilience
• Embrace responsibility and enjoy partnering with Account Executives as part of a team
• 1+ year of customer-facing experience

Qualifications

Must Haves

• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Comfortable with change and energized by a fast-moving environment
• Enjoy variety and creativity in your day-to-day workflow
• Have a demonstrated ability to navigate challenges with resilience
• Embrace responsibility and enjoy partnering with Account Executives as part of a team

Nice to Haves

• 1+ year of customer-facing experience

Benefits

• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• This role may be eligible to participate in Twilio’s equity plan.
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• This role is eligible to earn commissions.
• Remote-first work
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.