Account Manager - LearnGxP

Summary

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. They are hiring an Account Manager for LearnGxP to drive the growth of Veeva’s accredited GxP eLearning library, managing the sales process and cultivating strong customer relationships.

Responsibilities

• Work within a defined territory to generate and qualify new leads and sales pipeline opportunities
• Research and develop a plan for selling LearnGxP into your assigned accounts
• Manage the complete sales cycle and build trusted customer relationships
• Understand the catalog of GxP courseware and be able to speak about it with authority
• Collaborate with Veeva Account Partners to advance and close your opportunities
• Maintain accurate activity and opportunity tracking in CRM
• Deliver solution-oriented responses for RFPs, proposals, and presentations
• Configure and manage customer trial accounts
• Drive growth in the US market for Veeva training solutions
• Represent Veeva at industry events

Skills

• 3+ years of life sciences experience
• Proven ability to innovate across business processes and technology solutions
• Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas
• Energetic self-starter with excellent time management, prioritization, and initiative
• Team player with accountability and adaptability to take direction
• Bachelor's degree required
• A background in GxP and learning & development (L&D)
• Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies
• Ambitious and driven to succeed in a dynamic environment
• Willingness to travel up to 40% for customer meetings and presentations
• Experience in Consulting, Customer Success, or Project Management
• Experience with Veeva, Salesforce or other CRM systems
• Experience in Life Sciences or Technology
• Strategic account planning and execution skills
• Knowledge of eLearning best practices, standards and current industry trends, with a particular focus on life sciences or GxP applicability
• Learning Management System experience

Qualifications

Must Haves

• 3+ years of life sciences experience
• Proven ability to innovate across business processes and technology solutions
• Strong interpersonal, communication, and presentation skills, with the ability to engage customer stakeholders on GxP eLearning content across multiple functional areas
• Energetic self-starter with excellent time management, prioritization, and initiative
• Team player with accountability and adaptability to take direction
• Bachelor's degree required
• A background in GxP and learning & development (L&D)
• Experience with Learning Management Systems and eLearning solutions, ideally in pre-sales or customer-facing roles within software or training companies
• Ambitious and driven to succeed in a dynamic environment
• Willingness to travel up to 40% for customer meetings and presentations

Nice to Haves

• Experience in Consulting, Customer Success, or Project Management
• Experience with Veeva, Salesforce or other CRM systems
• Experience in Life Sciences or Technology
• Strategic account planning and execution skills
• Knowledge of eLearning best practices, standards and current industry trends, with a particular focus on life sciences or GxP applicability
• Learning Management System experience

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Variable bonus and/or stock bonus (position may be eligible)