Outbound Sales Development Representative

Summary

Community Phone is a phone company serving business and consumer customers with communication products. The Outbound Sales Development Representative opens conversations with prospective customers through personalized cold outreach, qualifies prospects, books discovery calls, and generates pipeline while collaborating with marketing and Account Executives.

Responsibilities

• Execute outbound sequences across cold call, cold email, and LinkedIn — personalized, not templated
• Cold call confidently — you're comfortable picking up the phone and starting real conversations with business owners and decision-makers
• Qualify prospects against our ICP and book discovery calls for Account Executives
• Hit weekly and monthly KPIs: dials, connects, emails sent, meetings booked, pipeline sourced
• Use our sales stack (CRM, sequencing tools, LinkedIn Sales Navigator) to work efficiently and stay organized
• Collaborate with marketing and AEs to align on messaging, target segments, and campaign feedback
• Feed intel back to the team — objections you're hearing, competitor mentions, market trends
• Always be improving — show up to coaching, engage in call reviews, and take feedback seriously

Skills

• At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch
• Proven track record of meeting or exceeding outbound quota in a previous role
• Strong cold calling and cold email skills — you can open a conversation with someone who didn't ask to hear from you
• High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality)
• Comfortable working fully remote and asynchronously across time zones
• High level of organization — you manage your own pipeline and don't let things fall through the cracks
• Experience selling to small businesses, local government, or community organizations
• Background in telecom, communications, or SaaS
• Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo
• Spanish fluency
• Prior experience at a startup or high-growth company where you had to figure things out as you went

Qualifications

Must Haves

• At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch
• Proven track record of meeting or exceeding outbound quota in a previous role
• Strong cold calling and cold email skills — you can open a conversation with someone who didn't ask to hear from you
• High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality)
• Comfortable working fully remote and asynchronously across time zones
• High level of organization — you manage your own pipeline and don't let things fall through the cracks

Nice to Haves

• Experience selling to small businesses, local government, or community organizations
• Background in telecom, communications, or SaaS
• Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo
• Spanish fluency
• Prior experience at a startup or high-growth company where you had to figure things out as you went

Benefits

• Paid bi-weekly
• Quota Bonus - $350/month when you hit quota.
• Commission - Uncapped above quota.
• Growth Path - We love to promote from within - the path is wide open.
• Fully remote and asynchronously across time zones