Onsite Endoscopic Specialist II, OR1

Summary

KARL STORZ is a medical technology company specializing in advanced visualization solutions, surgical instruments, and integrated operating-room systems. The Onsite Endoscopic Specialist II supports clinical teams by preparing, maintaining, troubleshooting, and managing KARL STORZ equipment and instruments in hospital environments.

Responsibilities

• Provide hands-on support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment
• Set up and support video towers and integrated surgical systems used during procedures
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment
• Clean, transport, sterilize, and prepare surgical instruments for clinical use
• Manage repair processes, equipment tracking, and service-related transactions
• Resolve real-time equipment issues in the operating room to support successful patient procedures

Skills

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, healthcare support, medical device sales, or a related clinical environment
• Strong communication and interpersonal skills with a customer-focused mindset
• Excellent organizational and time-management skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office applications, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 pounds
• A collaborative mindset and the ability to build strong relationships across clinical teams
• Strong critical-thinking and problem-solving skills in fast-paced healthcare environments
• A customer-first approach focused on delivering exceptional service and support
• Technical curiosity and the ability to quickly learn new technologies and products
• Clear, professional communication with both clinical and internal stakeholders
• The ability to remain organized and adaptable while managing competing priorities
• Associate's degree
• CRCST certification or interest in obtaining certification
• Experience supporting surgical equipment, endoscopic systems, or medical devices

Qualifications

Must Haves

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, healthcare support, medical device sales, or a related clinical environment
• Strong communication and interpersonal skills with a customer-focused mindset
• Excellent organizational and time-management skills with the ability to manage multiple priorities
• Proficiency in Microsoft Office applications, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 pounds
• A collaborative mindset and the ability to build strong relationships across clinical teams
• Strong critical-thinking and problem-solving skills in fast-paced healthcare environments
• A customer-first approach focused on delivering exceptional service and support
• Technical curiosity and the ability to quickly learn new technologies and products
• Clear, professional communication with both clinical and internal stakeholders
• The ability to remain organized and adaptable while managing competing priorities

Nice to Haves

• Associate's degree
• CRCST certification or interest in obtaining certification
• Experience supporting surgical equipment, endoscopic systems, or medical devices

Benefits

• This role offers unmatched exposure to clinical environments and cutting-edge medical technology while providing a strong foundation for career growth across sales, leadership, education, and other areas of the organization.