Onsite Endoscopic Specialist I, OR1

Summary

KARL STORZ North America is a global medical technology company specializing in advanced visualization solutions, surgical instruments, devices, and connected operating-room systems. The Onsite Endoscopic Specialist I supports hospital operating-room teams by preparing, troubleshooting, repairing, and managing KARL STORZ equipment and instruments during surgical procedures.

Responsibilities

• Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment
• Set up and support video towers and integrated systems for surgical procedures
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment
• Transport, clean, sterilize, and prepare surgical instruments for use
• Manage repair processes, track equipment status, and facilitate service transactions
• Troubleshoot real-time equipment issues in the operating room to support successful procedures

Skills

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, sales, or other clinical/medical environments
• Strong communication skills with the ability to collaborate in fast-paced, service-driven teams
• Exceptional organizational and time management skills with the ability to multitask
• Proficiency in Microsoft Office, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 lbs
• A collaborative mindset with the ability to build strong relationships across clinical teams
• Strong critical thinking and problem-solving skills in high-pressure environments
• A customer-first approach with a focus on delivering exceptional service and support
• Technical curiosity and the ability to quickly learn and apply new technologies
• Clear, professional communication with both clinical and internal stakeholders
• Associate's degree
• CRCST certification or interest in obtaining certification
• Experience supporting surgical equipment or medical devices

Qualifications

Must Haves

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, sales, or other clinical/medical environments
• Strong communication skills with the ability to collaborate in fast-paced, service-driven teams
• Exceptional organizational and time management skills with the ability to multitask
• Proficiency in Microsoft Office, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 lbs
• A collaborative mindset with the ability to build strong relationships across clinical teams
• Strong critical thinking and problem-solving skills in high-pressure environments
• A customer-first approach with a focus on delivering exceptional service and support
• Technical curiosity and the ability to quickly learn and apply new technologies
• Clear, professional communication with both clinical and internal stakeholders

Nice to Haves

• Associate's degree
• CRCST certification or interest in obtaining certification
• Experience supporting surgical equipment or medical devices

Benefits

• Relocation support
• Certification reimbursement
• Ongoing training opportunities
• Career growth opportunities across sales, leadership, education, and beyond
• Work with cutting-edge surgical technology
• Collaborate with leading healthcare professionals