Onsite Endoscopic Specialist III, OR1

Summary

KARL STORZ North America is a global medical technology company providing advanced visualization solutions and surgical devices. The Onsite Endoscopic Specialist III supports operating room, sterile processing, and biomedical teams by preparing, troubleshooting, repairing, and servicing endoscopic equipment and instruments in hospital environments.

Responsibilities

• Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment
• Set up and support video towers and integrated systems for surgical procedures
• Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment
• Transport, clean, sterilize, and prepare surgical instruments for use
• Manage repair processes, track equipment status, and facilitate service transactions
• Troubleshoot real-time equipment issues in the operating room to support successful procedures

Skills

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, sales, or other clinical/medical environments
• Strong communication skills with the ability to collaborate in fast-paced, service-driven teams
• Exceptional organizational and time management skills with the ability to multitask
• Proficiency in Microsoft Office, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 lbs
• A collaborative mindset with the ability to build strong relationships across clinical teams
• Strong critical thinking and problem-solving skills in high-pressure environments
• A customer-first approach with a focus on delivering exceptional service and support
• Technical curiosity and the ability to quickly learn and apply new technologies
• Clear, professional communication with both clinical and internal stakeholders
• Associate's degree
• CRCST certification or interest in obtaining certification
• Experience supporting surgical equipment or medical devices

Qualifications

Must Haves

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, sales, or other clinical/medical environments
• Strong communication skills with the ability to collaborate in fast-paced, service-driven teams
• Exceptional organizational and time management skills with the ability to multitask
• Proficiency in Microsoft Office, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 lbs
• A collaborative mindset with the ability to build strong relationships across clinical teams
• Strong critical thinking and problem-solving skills in high-pressure environments
• A customer-first approach with a focus on delivering exceptional service and support
• Technical curiosity and the ability to quickly learn and apply new technologies
• Clear, professional communication with both clinical and internal stakeholders

Nice to Haves

• Associate's degree
• CRCST certification or interest in obtaining certification
• Experience supporting surgical equipment or medical devices

Benefits

• Relocation support
• Certification reimbursement
• Ongoing training opportunities
• Career growth opportunities across sales, leadership, education, and beyond