Onsite Endoscopic Specialist III, OR1 "Biomedical"

Summary

KARL STORZ North America is a global medical technology company specializing in advanced visualization solutions, surgical instruments, devices, and intelligent imaging. The Onsite Endoscopic Specialist III supports operating room, sterile processing, and biomedical teams by preparing, troubleshooting, maintaining, and coordinating repairs for endoscopic and surgical equipment in a hospital environment.

Responsibilities

• Provide on-site support to OR, SPD, and BioMed teams to ensure the successful operation of KARL STORZ equipment
• Prepare, set up, and support video towers, endoscopic systems, and related equipment for surgical procedures
• Inspect, troubleshoot, and coordinate repairs or replacements of instruments and equipment
• Transport, clean, sterilize, and prepare surgical instruments to maintain procedural readiness
• Manage repair logistics, equipment tracking, and service transactions to minimize downtime
• Respond to real-time equipment issues in clinical environments to support efficient surgical workflows

Skills

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, healthcare, medical device support, or a related clinical environment
• Strong communication and interpersonal skills with the ability to work effectively across multiple hospital departments
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office applications, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 pounds
• A service-oriented mindset focused on delivering exceptional support to healthcare professionals
• Strong troubleshooting and problem-solving skills in time-sensitive environments
• Ability to build collaborative relationships with clinical and technical teams
• Technical aptitude and curiosity to learn new medical technologies and equipment
• Clear and professional communication skills when interacting with customers and internal stakeholders
• Associate's degree
• CRCST certification or willingness to obtain certification
• Experience supporting surgical equipment, medical devices, or healthcare technology

Qualifications

Must Haves

• High school diploma or equivalent required
• Experience in sterile processing, surgical technology, healthcare, medical device support, or a related clinical environment
• Strong communication and interpersonal skills with the ability to work effectively across multiple hospital departments
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office applications, including Excel and reporting tools
• Ability to meet physical requirements, including lifting up to 25 pounds
• A service-oriented mindset focused on delivering exceptional support to healthcare professionals
• Strong troubleshooting and problem-solving skills in time-sensitive environments
• Ability to build collaborative relationships with clinical and technical teams
• Technical aptitude and curiosity to learn new medical technologies and equipment
• Clear and professional communication skills when interacting with customers and internal stakeholders

Nice to Haves

• Associate's degree
• CRCST certification or willingness to obtain certification
• Experience supporting surgical equipment, medical devices, or healthcare technology

Benefits

• Relocation support
• Certification reimbursement
• Ongoing training opportunities