Summary
KARL STORZ North America is a medical technology company focused on advanced visualization solutions and connected, software-enabled operating rooms. The Onsite Endoscopic Specialist supports hospital clinical teams by preparing and maintaining surgical instruments and equipment, assisting with procedures, troubleshooting issues, and coordinating repairs to ensure surgical readiness.
Responsibilities
- Provide day-to-day support to Operating Room, Sterile Processing, and BioMed teams to ensure equipment availability and surgical readiness
- Set up, inspect, and support KARL STORZ video towers, integrated systems, and endoscopic equipment used during surgical procedures
- Troubleshoot equipment issues in real time and coordinate repairs, replacements, or service exchanges to minimize disruptions
- Transport, clean, sterilize, inspect, and prepare surgical instruments in accordance with hospital and regulatory standards
- Monitor equipment performance, manage repair workflows, and maintain accurate documentation and reporting related to instrument and device status
Skills
- High school diploma or equivalent required
- Experience in sterile processing, surgical technology, medical device support, healthcare services, sales, or other clinical environments
- Strong communication and interpersonal skills with the ability to collaborate effectively across multiple departments
- Excellent organizational and time management skills with the ability to prioritize competing responsibilities
- Proficiency with Microsoft Office applications, including Excel and reporting tools
- Ability to meet physical requirements of the role, including lifting and moving equipment up to 25 pounds
- A customer-first mindset and commitment to delivering exceptional service in fast-paced clinical settings
- Strong problem-solving and critical-thinking abilities when addressing technical or operational challenges
- The ability to build trusted relationships with clinicians, hospital staff, and internal partners
- Technical aptitude and a willingness to learn complex medical technologies and systems
- Adaptability, professionalism, and composure when working in high-pressure healthcare environments
- A proactive approach to identifying opportunities for improvement and supporting positive clinical outcomes
- Associate's degree
- CRCST certification or willingness to obtain certification
- Experience supporting surgical instruments, endoscopic equipment, or medical devices
- Familiarity with operating room procedures, sterile processing workflows, or hospital environments
Qualifications
Must Haves
- High school diploma or equivalent required
- Experience in sterile processing, surgical technology, medical device support, healthcare services, sales, or other clinical environments
- Strong communication and interpersonal skills with the ability to collaborate effectively across multiple departments
- Excellent organizational and time management skills with the ability to prioritize competing responsibilities
- Proficiency with Microsoft Office applications, including Excel and reporting tools
- Ability to meet physical requirements of the role, including lifting and moving equipment up to 25 pounds
- A customer-first mindset and commitment to delivering exceptional service in fast-paced clinical settings
- Strong problem-solving and critical-thinking abilities when addressing technical or operational challenges
- The ability to build trusted relationships with clinicians, hospital staff, and internal partners
- Technical aptitude and a willingness to learn complex medical technologies and systems
- Adaptability, professionalism, and composure when working in high-pressure healthcare environments
- A proactive approach to identifying opportunities for improvement and supporting positive clinical outcomes
Nice to Haves
- Associate's degree
- CRCST certification or willingness to obtain certification
- Experience supporting surgical instruments, endoscopic equipment, or medical devices
- Familiarity with operating room procedures, sterile processing workflows, or hospital environments
Benefits
- Strong foundation for future career opportunities across sales, leadership, clinical education, field service, and other areas within KARL STORZ.
- Gain hands-on experience with cutting-edge surgical technologies.
- Career development and opportunities to develop your career.