Business Development Representative West Coast

Summary

Mews is transforming the hospitality industry with a technology platform that helps hotels run smarter, move faster, and create better guest experiences. The Business Development Representative will expand Mews' West Coast market by conducting outbound prospecting, building qualified pipeline, booking discovery meetings, and sharing market intelligence with the commercial team.

Responsibilities

• Run multi-channel cold outreach including calls, emails, and targeted sequences to hotel GMs, revenue managers, and procurement contacts, converting conversations into booked discovery meetings for the Account Executive team
• Research and tier new business opportunities in the West Coast market, building pipeline on your own initiative
• Track and report pipeline activity to your direct manager on weekly, monthly, and quarterly cadences
• Feed market intelligence from hotel operators back to your regional commercial team to sharpen targeting and outreach approach
• Utilize AI often to do research and prospecting

Skills

• * Ideally at least six months of experience in an outbound-facing role where you initiated contact and handled rejection, whether BDR, SDR, inside sales, or a high-contact customer-facing position
• * A genuine connection and passion to hospitality, through hotel operations, front desk, reservations, events, food and beverage, or deep curiosity about how hotels work, so you can speak credibly to a GM from the first call
• * Clear written and verbal communication in both languages, with the ability to adapt your tone for different decision-maker profiles
• * AI Fluency Level 2 or the equivalent hands-on experience: deliberate use of AI for outreach research and drafting, consistent review before anything goes out, and full ownership of the result
• * Hospitality experience strongly encouraged
• * Familiarity with Salesforce and outbound platforms such as Outreach, Salesloft, or LinkedIn Sales Navigator
• * Deep hospitality knowledge
• * Prior BDR or SDR experience at a SaaS company with a track record of hitting activity and pipeline targets

Qualifications

Must Haves

• * Ideally at least six months of experience in an outbound-facing role where you initiated contact and handled rejection, whether BDR, SDR, inside sales, or a high-contact customer-facing position
• * A genuine connection and passion to hospitality, through hotel operations, front desk, reservations, events, food and beverage, or deep curiosity about how hotels work, so you can speak credibly to a GM from the first call
• * Clear written and verbal communication in both languages, with the ability to adapt your tone for different decision-maker profiles
• * AI Fluency Level 2 or the equivalent hands-on experience: deliberate use of AI for outreach research and drafting, consistent review before anything goes out, and full ownership of the result

Nice to Haves

• * Hospitality experience strongly encouraged
• * Familiarity with Salesforce and outbound platforms such as Outreach, Salesloft, or LinkedIn Sales Navigator
• * Deep hospitality knowledge
• * Prior BDR or SDR experience at a SaaS company with a track record of hitting activity and pipeline targets

Benefits

• Commissions are in addition to the advertised salary range and are determined based on employee performance.
• Unlimited paid holiday
• Participation in our company share program
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
• An annual Learning budget of €300 (and more for high performers) to support your development
• Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
• A work from anywhere policy with flexibility to work abroad for a few weeks each year
• Relocation options, available after one year
• Flexible, hybrid working options
• A home office setup budget to make your workspace your own and a monthly work-from-home allowance
• Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
• Additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks