Business Development Representative - East Coast

Summary

Mews is transforming the hospitality industry with technology that helps hotels operate more efficiently and create better guest experiences. The Business Development Representative will expand Mews' East Coast market by conducting outbound prospecting, building qualified pipeline, booking discovery meetings, and providing market intelligence to the commercial team.

Responsibilities

• Run multi-channel cold outreach including calls, emails, and targeted sequences to hotel GMs, revenue managers, and procurement contacts, converting conversations into booked discovery meetings for the Account Executive team
• Research and tier new business opportunities in the East Coast market, building pipeline on your own initiative
• Track and report pipeline activity to your direct manager on weekly, monthly, and quarterly cadences
• Feed market intelligence from hotel operators back to your regional commercial team to sharpen targeting and outreach approach
• Utilize AI often to do research and prospecting

Skills

• * Ideally at least six months of experience in an outbound-facing role where you initiated contact and handled rejection, whether BDR, SDR, inside sales, or a high-contact customer-facing position
• * Living and located on the Central to East Coast, USA
• * Hospitality experience required
• * A genuine connection and passion to hospitality, through hotel operations, front desk, reservations, events, food and beverage, or deep curiosity about how hotels work, so you can speak credibly to a GM from the first call
• * Clear written and verbal communication in both languages, with the ability to adapt your tone for different decision-maker profiles
• * AI Fluency Level 2 or the equivalent hands-on experience: deliberate use of AI for outreach research and drafting, consistent review before anything goes out, and full ownership of the result
• * Familiarity with Salesforce and outbound platforms such as Outreach, Salesloft, or LinkedIn Sales Navigator
• * Prior BDR or SDR experience at a SaaS company with a track record of hitting activity and pipeline targets

Qualifications

Must Haves

• * Ideally at least six months of experience in an outbound-facing role where you initiated contact and handled rejection, whether BDR, SDR, inside sales, or a high-contact customer-facing position
• * Living and located on the Central to East Coast, USA
• * Hospitality experience required
• * A genuine connection and passion to hospitality, through hotel operations, front desk, reservations, events, food and beverage, or deep curiosity about how hotels work, so you can speak credibly to a GM from the first call
• * Clear written and verbal communication in both languages, with the ability to adapt your tone for different decision-maker profiles
• * AI Fluency Level 2 or the equivalent hands-on experience: deliberate use of AI for outreach research and drafting, consistent review before anything goes out, and full ownership of the result

Nice to Haves

• * Familiarity with Salesforce and outbound platforms such as Outreach, Salesloft, or LinkedIn Sales Navigator
• * Prior BDR or SDR experience at a SaaS company with a track record of hitting activity and pipeline targets

Benefits

• Unlimited paid holiday
• Participation in our company share program
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
• An annual Learning budget of €300 (and more for high performers) to support your development
• Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
• A work from anywhere policy with flexibility to work abroad for a few weeks each year
• Relocation options, available after one year
• Flexible, hybrid working options
• A home office setup budget to make your workspace your own and a monthly work-from-home allowance
• Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
• Additional local benefits that vary by location, including healthcare and retirement plans, team events, socials and other perks