Sales Development Representative

Summary

NCC Group is a cybersecurity company that helps organizations identify, assess, mitigate, and respond to cyber threats. The Sales Development Representative identifies, engages, qualifies, and nurtures prospective customers through inbound and outbound prospecting, generating qualified opportunities and developing the commercial pipeline.

Responsibilities

• Consistently identify and engage target prospects through outbound activity
• Generate agreed levels of net-new meetings, leads and opportunities
• Demonstrate effective prospecting, research and multi-channel outreach skills
• Assess opportunities against defined qualification criteria
• Apply strong questioning and discovery skills to determine customer fit and buying intent
• Progress qualified opportunities to sales teams
• Deliver marketing and self-generated demand campaigns
• Track and optimise campaign performance against activity and conversion metrics
• Build and maintain credible relationships with prospective customers
• Nurture opportunities to increase engagement and progression rates
• Create and progress a pipeline of qualified opportunities for commercial teams
• Maintain visibility of pipeline performance through accurate forecasting data

Skills

• Able to evidence success in a sales, recruitment, business development or customer-facing commercial environment, with clear examples of generating opportunities, engaging prospects or influencing customer decisions
• Confident using phone, email and social channels to identify, engage and convert prospective customers into qualified conversations or agreed next steps
• Able to maintain accurate prospect, activity and opportunity data in CRM systems, supporting effective follow-up, reporting and pipeline visibility
• Able to communicate clearly, concisely and professionally with prospects and internal stakeholders, adapting messaging to create interest and drive action
• Able to quickly learn Cyber Security concepts and translate them into customer-relevant messaging that links services to business challenges and outcomes

Qualifications

Must Haves

• Able to evidence success in a sales, recruitment, business development or customer-facing commercial environment, with clear examples of generating opportunities, engaging prospects or influencing customer decisions
• Confident using phone, email and social channels to identify, engage and convert prospective customers into qualified conversations or agreed next steps
• Able to maintain accurate prospect, activity and opportunity data in CRM systems, supporting effective follow-up, reporting and pipeline visibility
• Able to communicate clearly, concisely and professionally with prospects and internal stakeholders, adapting messaging to create interest and drive action
• Able to quickly learn Cyber Security concepts and translate them into customer-relevant messaging that links services to business challenges and outcomes

Benefits

• Flexible & hybrid working options
• 401(k) retirement plan with company contribution
• Health Insurance contributions
• Life Assurance
• Maternity & Paternity leave
• Community & Volunteering Programmes
• Employee Referral Program
• Lifestyle & Wellness
• Learning & Development