Business Development Manager

Summary

Richelieu Hardware Ltd is a leading North American distributor and manufacturer of specialty hardware. They are seeking a Business Development Manager for the Midwest Region to drive sales growth and customer engagement with kitchen and bath dealers and retailers, focusing on regional execution of product strategies.

Responsibilities

• Drive adoption and specification across assigned super classes
• Partner with sales reps on call planning, territory strategy, and customer development
• Participate in joint customer visits and specification meetings
• Support strategic accounts with pricing, quoting, and inventory alignment
• Conduct showroom visits and customer site engagement
• Attend regional QBRs and provide feedback on execution, competitive dynamics, and market opportunities
• Deliver product and category training across the region
• Lead new product introductions and rollout support
• Support customer-facing demonstrations and technical discussions
• Coordinate with Product Champions to ensure consistent messaging and execution
• Support adoption of sales tools, merchandising standards, and catalogs
• Serve as a regional interface with key suppliers and product managers
• Promote consistent CRM usage and pipeline visibility
• Provide concise monthly updates on activity, pipeline, and key initiatives

Skills

• Successful business development experience with retailers in the home improvement segment (building materials, construction, etc.)
• Ability to be both a 'hunter' of new relationships and a 'farmer' to develop existing retail customers
• Self-starter, able to work independently
• Exceptional communication and interpersonal skills
• Ability to travel as required
• College degree is preferred but not required; a combination of education and experience will be considered

Qualifications

Must Haves

• Successful business development experience with retailers in the home improvement segment (building materials, construction, etc.)
• Ability to be both a 'hunter' of new relationships and a 'farmer' to develop existing retail customers
• Self-starter, able to work independently
• Exceptional communication and interpersonal skills
• Ability to travel as required

Nice to Haves

• College degree is preferred but not required; a combination of education and experience will be considered

Benefits

• Monthly car allowance and covered fuel
• Travel allowance
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company cell phone
• Paid vacation time, sick days, and 9 paid holidays per year