Randstad Digital Americas
Posted 6 days agoVerified live 1d ago
Customer Service Specialist
Brief overview
Remote
UndergradOr in progress
$28/hrStated minimum
3+ yrsMinimum
1,806 H-1B approvalsDept. of Labor
343 green cardsCertified filings
Accounts PayableHealthcare Member SupportMicrosoft ExcelVLOOKUPPivot TablesHPChatsOracle ERP
About the company
Randstad Digital Americasrandstaddigital.com
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.1,806H-1B approved
96%approval rate
268new H-1B hires
343PERM certified
$130,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
2023564
2024514
2025622
2026106
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
2023212
2024229
2025191
2026114
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
2023142
202484
2025112
20265
Top sponsored roles
Senior Software DeveloperSoftware DeveloperSenior Software EngineerSoftware Engineer
Sponsored employees from
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Job description
Summary
Randstad is a world leader in matching people with companies. The Customer Service Specialist will monitor accounts payable operations, manage customer communications and reporting, assist internal and external customers and suppliers, and resolve payment discrepancies and escalated issues.
Responsibilities
- Monitor and distribute customer emails from a centralized inbox and oversee reporting for the CenturyLink ACD phone system
- Monitor 3-way matching purchase orders, track match exceptions, and oversee daily work to ensure accounts payable targets are met
- Assist internal and external customers with inquiries, and guide suppliers through invoice submission and payment processes
- Research and resolve payment discrepancies and assist management with escalated supplier issues
Skills
- 3-5 years of related accounts payable and healthcare member experience
- Proficiency in Excel, specifically utilizing V-lookups and pivot tables
- Excellent verbal and written communication skills
- Detail-oriented and comfortable navigating a large organization
- Oracle ERP system experience is highly preferred
Qualifications
Must Haves
- 3-5 years of related accounts payable and healthcare member experience
- Proficiency in Excel, specifically utilizing V-lookups and pivot tables
- Excellent verbal and written communication skills
- Detail-oriented and comfortable navigating a large organization
Nice to Haves
- Oracle ERP system experience is highly preferred
Benefits
- Remote work from your own home office
- Medical insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- AD&D insurance
- Life insurance
- Short-term disability
- 401K plan (all benefits are based on eligibility)
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