Sales Development Associate

Summary

Thermo Fisher Scientific is a global company serving research, clinical, and commercial production customers through its broad commercial and scientific capabilities. The Sales Development Associate supports field sales representatives by qualifying leads, engaging prospective customers, routing opportunities, and maintaining CRM information within the bioproduction industry. The role also supports prospecting, account development, customer follow-up, and pipeline development.

Responsibilities

• Review, prioritize, and qualify inbound and marketing-generated leads
• Contact prospective customers to understand their scientific needs, applications, timelines, and potential opportunities
• Route qualified opportunities to the appropriate field sales representative
• Support field sales teams with prospecting, account development, and customer follow-up within assigned regions
• Follow up on leads from campaigns, webinars, trade shows, and other marketing activities
• Maintain accurate lead and opportunity information in CRM systems
• Develop knowledge of bioproduction products, workflows, customers, and sales processes
• Partner with Sales, Marketing, and technical teams to improve lead conversion and pipeline development
• Own the ongoing tracking of biotech VC funding within your territory and use funding events as triggers for prospecting and account development

Skills

• Must be legally authorized to work in the United States without sponsorship
• Location: Santa Clara, CA - Remote. Relocation assistance is NOT provided
• * Bachelor's degree in Biology, Biotechnology, Biochemistry, Chemistry, Molecular Biology, Engineering, or a related scientific field
• * 2+ years laboratory, biotechnology, biopharmaceutical, or related technical experience
• * Strong communication, organization, and customer engagement and CRM management skills
• * Ability to communicate effectively with scientific and technical customers
• * Long term desire to develop a career in sales or business development

Qualifications

Must Haves

• Must be legally authorized to work in the United States without sponsorship
• Location: Santa Clara, CA - Remote. Relocation assistance is NOT provided
• * Bachelor's degree in Biology, Biotechnology, Biochemistry, Chemistry, Molecular Biology, Engineering, or a related scientific field
• * 2+ years laboratory, biotechnology, biopharmaceutical, or related technical experience
• * Strong communication, organization, and customer engagement and CRM management skills
• * Ability to communicate effectively with scientific and technical customers
• * Long term desire to develop a career in sales or business development

Benefits

• This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO)
• 10 paid holidays annually
• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance
• Short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
• Remote work based in Santa Clara, CA
• This role provides an opportunity to develop customer engagement, lead qualification, opportunity management, and consultative selling skills, with a pathway toward future field sales, account management, or business development roles within bioproduction.