SDR

Summary

TRAC Recruiting is seeking a Sales Development Representative for a software partner serving organizations with field-based operations. The role manages inbound leads, conducts outbound prospecting, qualifies prospects, schedules meetings, maintains CRM records, and collaborates with Account Executives and Marketing to generate sales opportunities.

Responsibilities

• Respond quickly to inbound inquiries from prospective customers through phone and email
• Qualify leads by understanding their business, current processes, challenges, team structure, timing, and decision-making process
• Determine whether prospects are ready to engage with an Account Executive or require additional nurturing
• Schedule qualified meetings and provide Account Executives with clear, relevant background information
• Maintain accurate records of lead activity, conversations, and outcomes in the CRM
• Research target companies and identify appropriate decision-makers and influencers
• Build prospect lists and develop targeted outbound campaigns
• Conduct consistent outreach through phone, email, and LinkedIn
• Tailor messaging based on the prospect's industry, role, business challenges, and operational needs
• Develop an understanding of how field-based organizations operate and use that knowledge to create relevant conversations
• Support company participation at industry events by helping generate and schedule meetings with prospective customers
• Consistently identify and engage companies that fit the organization's ideal customer profile
• Partner closely with Account Executives and Marketing to improve lead quality, messaging, and conversion
• Share prospect feedback, objections, and market insights with the broader sales and marketing teams
• Participate in team meetings, call reviews, training, and coaching sessions
• Stay current on company offerings, target industries, competitive landscape, and customer pain points
• Continuously refine prospecting and qualification techniques based on results and feedback

Skills

• You must be a US Citizen or Green Card Holder
• 1–2 years of experience in sales development, inside sales, business development, or another customer-facing sales role involving outbound prospecting
• Demonstrated ability to meet or exceed sales or activity targets
• Strong verbal and written communication skills
• Comfortable making outbound phone calls and engaging with prospects at various levels of an organization
• Strong organizational skills and attention to detail
• Ability to manage a high volume of leads and follow-ups without losing track of opportunities
• Curious, consultative approach to sales with the ability to ask thoughtful questions and actively listen
• Highly coachable and receptive to feedback
• Self-motivated and comfortable working independently in a remote environment
• Experience using Salesforce or another CRM system
• You must be legally authorized to work in the United States without current or future sponsorship
• Experience selling B2B software or technology solutions
• Experience selling into industries with field-based, distributed, or operational workforces
• Background working with customers or businesses in construction, utilities, engineering, agriculture, environmental services, infrastructure, or other related industries
• Previous hands-on experience in a field-based environment
• Experience using sales prospecting tools such as Apollo, LinkedIn Sales Navigator, or similar platforms
• Familiarity with mapping, GIS, or other technology used by field-based organizations
• Bachelor's degree or equivalent professional experience
• Experience working toward a career path from SDR/BDR into an Account Executive role

Qualifications

Must Haves

• You must be a US Citizen or Green Card Holder
• 1–2 years of experience in sales development, inside sales, business development, or another customer-facing sales role involving outbound prospecting
• Demonstrated ability to meet or exceed sales or activity targets
• Strong verbal and written communication skills
• Comfortable making outbound phone calls and engaging with prospects at various levels of an organization
• Strong organizational skills and attention to detail
• Ability to manage a high volume of leads and follow-ups without losing track of opportunities
• Curious, consultative approach to sales with the ability to ask thoughtful questions and actively listen
• Highly coachable and receptive to feedback
• Self-motivated and comfortable working independently in a remote environment
• Experience using Salesforce or another CRM system
• You must be legally authorized to work in the United States without current or future sponsorship

Nice to Haves

• Experience selling B2B software or technology solutions
• Experience selling into industries with field-based, distributed, or operational workforces
• Background working with customers or businesses in construction, utilities, engineering, agriculture, environmental services, infrastructure, or other related industries
• Previous hands-on experience in a field-based environment
• Experience using sales prospecting tools such as Apollo, LinkedIn Sales Navigator, or similar platforms
• Familiarity with mapping, GIS, or other technology used by field-based organizations
• Bachelor's degree or equivalent professional experience
• Experience working toward a career path from SDR/BDR into an Account Executive role

Benefits

• Remote work arrangement for US-based employees living near Dallas, TX or Jacksonville, FL
• Potential growth into an Account Executive role
• Participation in training and coaching sessions
• Opportunity to work with an experienced sales team